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“The staff and front desk clerk's are always friendly and very patient. The parkinglot has also been updated for more room and space. Great job guys keep up the good work.”
“Dan is fantastic. He shows up on time. Does quality work at a fair price and goes the extra mile. He did things like fix broken sensors without asking. He knows his stuff and we couldn’t be happier.”
8:30AM - 12PM
54 Hartford Turnpike Ste 1, Vernon
Post Offices
“Stopped by to mail out a depop package & do an address change form. The older gentleman who works here (i did not catch his name) was extremely helpful in explaining the process of how the address change worked. And was also super nice :) thank you for your help!”
“There was an older man who helped me out earlier today, and he was absolutely wonderful! I came in to send a large shipment of packages out and I mixed up two of the shipping labels. He did not make me feel bad and was really nice about the mistake, even when I got stressed out about it (was having a hard, emotional day). He also was so kind to everyone who came in and knew many of them personally, really showcasing how important community and postal service was. Really exemplary.”
“I absolutely love coming to this post office on Enfield Street! Every visit has been a positive experience. The staff is always friendly, welcoming, professional, and genuinely willing to help.
On one visit, I brought in a package containing important documents. A postal employee recommended a mailing envelope that would better protect my documents, and I’m so glad they did. They took the time to explain the different options instead of just rushing me through the process.
I also had another very important piece of mail to send. I knew I wanted more than just delivery confirmation, and the staff carefully explained the available services and recommended the best option for my situation. Thanks to their guidance, the recipient had to sign for it, and everything arrived safely exactly as planned. That extra peace of mind meant so much to me.
This wasn’t just a one-time great experience I’ve been coming to this location several times, and the service is consistently excellent. The employees are knowledgeable, patient, courteous, and truly care about helping their customers.
I highly recommend this post office to anyone in the Enfield area. It’s refreshing to receive such outstanding customer service every time I visit. Thank you to the entire team for always making each experience such a pleasant one!”
“I have always found the South Windsor post office to be a helpful place even on the times once a year when I come in with 20 packages. The postal clerks have never given me a hard time about it or been anything but friendly. I look forward to going there.”
“After I sent my last set of postcards at the post office in Washington Depot I needed more post card stamps for the next step. This post office was not out of my way and at 10:00am, they're open. Easy! The clerk was helpful, friendly and efficient though he had to go in the back to hunt up some postcard stamps for me. It's a small post office and the only thing missing is a drive up and drop off lane, and an automated postage vending machine. [Review 18410 overall - 76 in Connecticut - 1932 of 2022.]”
“Would give 6 stars if google let me. The team at this location goes above and beyond to make every effort to do right. I had a few issues with a package but Justin heard me, did everything they could to correct things, and in the end, made me a lifelong customer for this location.”
“When you don't want to have to stop by the most busiest post offices, this lil' office is great for small drop offs! Unfortunately, they only employ a couple people at most at times, so if it does get busy, you'll have to wait.”
“I was ordering my passport, had never done a money order before and kept grabbing the wrong envelope. The passport lady was super understanding, helped me with signing and finding which documents I needed to send and which to keep.”
“They have very good customer service here when I go in there it's in and out it's never crowded if you're in a rush this is the post office to go to”
“The employees here try their best even when they're out numbered by customers. Be patient and they'll do their best to help you. They've consistently helped me find mail and packages”
“Ms. Sharon and her team are very pleasant and always ready to assist customers. On one extremely busy day while waiting in a long cue, over the Christmas holidays, one customer burst into singing a carol to cheer the staff on. Everyone in the cue joyfully joined in. The staff was so grateful. In fact, it was a great experience to witness the community spirit because of the hard-working staff at this post office.There are cards and shipping supplies available for purchase as well as ample parking, including handicap access.”
“I have utilized this location daily for 27 years! Each and every employee from Christine( now retired), Jose, Maria, Destiny, Alex and others have always been extremely cordial and helpful. This includes their ability to assist in mailing locally, nationally and internationally. Always quick efficient and professional to make sure my items are mailed properly. Many customers who I have seen that seem in a rush or short on time are always helped with an explanation of what to expect on delivery times. Every staff member is top notch in my book.”
9AM - 12:30PM
119 Industrial Dr, East Longmeadow
Post Offices
“This facility is always clean, as well as and nice and quiet. This is my favorite post office to use.
They never have as much on display, for sale, as the main post office in Springfield. I never buy anything anyway, I only mention it because it looks strange. ?”
“For the past 15 years I’ve been going to this post office and Cheryl has been amazing through out the years. She’s very sweet, and very knowledgeable. I will keep coming here.”
“I go to this post office all the time and i l9ve it the staff is very knowlable and friendly and help there coutomers to the best of there avalibity i live this post office”
“I have had only positive experiences every time I’ve come here. This is one of the busier locations. I know there are tons of negative reviews, but definitely check it out for yourself 😊”
“The counter people and delivery people are super friendly and helpful. There was a period of time a few years ago where I was having constant problems with lost and mis-delivered packages but I haven’t had any problems in over 2 years. I believe whatever the issue was got resolved.”
“The cashier was very nice and handle a oblivious customer and help us ship our packages I didn’t get her name but she was work on August 22 and 11:00am”
“4 stars because it isn't the working-man USPS in the trenches that makes the system laughable, but the overpaid honchos in charge.
Overpaid, I said what I said. Doesn't take much to oversee operations are a disaster from the top down, especially at this location.
Hopefully retirement comes sooner rather than later for some folks there, and a new generation of faces that care will take the helm, ones that at least sort of care.
Finally, I have an entire family of postal workers, don't tell me I don't know how you people operate. ?”
“I came for passport services and the service received was 5+.Staff was courteous, professional, and detailed.I just moved to Simsbury and earlier in the week I went to the Simsbury one onHopMeadow . The service was awful, The agent in Simsbury treated me like an idiot and was rude..What a difference 4.7 miles makes.”
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“I appreciate that this location has extended hours. It’s very difficult working a full-time job and getting to other USPS locations that close before 5:00. During my recent trip, I discovered they closed the main entrance for paving. It’s well marked with orange signs coming off route 20, but only one sign coming from Route 75 that’s easily missed. Drew a quick map to help others.”