They don't fulfill reservations that were made over a month in advance. If you have a deadline for your move or expect even a baseline of customer service then you are better off literally anywhere else.
July 2019
The location was off of the beaten path (random alley/street). No one was there when we arrived to drop off the truck. As we were leaving an associate showed up and barely acknowledged us. The truck was very old with manual windows and over 90,000 miles, but it held up.
July 2019
Not the fanciest location from which Ive rented a vehicle, but ABSOLUTELY THE BEST SERVICE I have ever experienced BY FAR... And I have probably rented from BUDGET, UHAUL et al over 25 times in my life.