Enterprise Rent-A-Car

Enterprise Rent-A-Car, Car Rental
Hours: Enterprise Rent-A-Car offers convenient rental options at thousands of locations, including airport and Washington sites, with availability in over 30 countries worldwide. Backed by 65 years of experience, the company prioritizes exceptional customer service and a high standard of care. Customers appreciate the easy online booking process through the website or app, making reservations simple and efficient. Several reviews highlight the helpfulness and friendliness of staff members, particularly mentioning employees like Kevin, Mike Bateman, Rashawn, and Roland. Kevin was praised for his patience, friendliness, and willingness to offer upgrades and discounts. Mike Bateman received high praise for his knowledge, helpfulness, and providing the best upgrades, with many recommending him as the go-to person. The staff at the Union Station location in Washington, DC, received glowing reviews for their quick thinking, positive attitudes, and kindness, even during stressful situations. One customer shared a stressful experience with canceled reservations but was saved by the team's support, allowing her to reach her event on time. While some reviews mention initial issues, such as vehicle mix-ups or subpar service, the overall feedback emphasizes the company's commitment to customer satisfaction and quality service, making Enterprise a preferred choice for car rentals.

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