Internet Service Providers in Washington, DC
28 locations found near Washington
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Internet Service Providers
Internet Service Providers
“My experience at the store was made better by Clare. She was extremely helpful, insightful, and patient. I couldn’t decide which phone I wanted and she took her time explaining the different benefits and setbacks of the phones I was deciding between. I decided on the iPhone, naturally, and I haven’t been disappointed since. Thank you!”
Internet Service Providers
“Angel went out of her way to help me, she was so nice. It was late and I’m pretty sure she was ready to go but she never displayed it and made calls just to help me out at closing time. It’s very refreshing to see good customer service. Keep it up Angel. I will come back to this location again.”
Internet Service Providers
“Mr. Joe is the man, he gave good deal on new number case, unlimited plan new phone for $100. They are very nice, I love to my business with them. Best store in my neighborhood.”
Internet Service Providers
“The staff at the Chevy Chase location were by far the best customer service interface I have ever had with a cell phone service provider. I highly recommend this location because of them.”
Internet Service Providers
“I visited the T-Mobile store on Market St. NE to trade in my old Samsung Galaxy S10 Plus for a Samsung Galaxy S23 FE and Samsung Watch. This has been one of the best customer server experiences I've ever had. Katie, Julian, Hannah and Antoneo greeted me with friendly smiles, professionalism and extremely prompt amazing service! They made my transition very smooth and comfortable with no issues. Their dedication to excellent customer service and professionalism is second to none and reflects great credit upon themselves and the T-Mobile brand. My overall rating undoubtedly is 5 out of 5 stars without hesitating. Katie, Julian, Hannah and Antoneo all deserve big raises and the biggest recognition/honorable mention for their amazing friendly service, attentiveness and professionalism. Thanks T-Mobile for hiring these jewels of employees to represent your reliable business! :o)”
Internet Service Providers
“Antonio was super kind and helpful, I had been left waiting on xfinity to set up my wifi for 3 days after my slotted time for set up. Antonio and T-mobile had me set up in 30 minutes. He was kind and informative. Would highly recommend!”
Internet Service Providers
“I am so so super happy with this location while coming across two young professional ladies named of Lisa and Brittany. They should get a rise ASAP due to great customer service! They’re very helpful .. I am looking forward to them in the future !!! 5+ star rating !!!”
Internet Service Providers
“Bruce was great from the very beginning! He was quick to respond to my inquiry. He tried to help me over the phone right away in case it was something simple. When it turned out to be more, he came to my house to diagnose the issue. When it was found to be more than he could fix quickly in-site, he took my laptop with him to repair. He kept me updated along the way and made me feel very comfortable.In our initial conversation he told me, "I respect your data and will make sure to keep it in tact", this was what solidified my decision to use him. The repair was secondary, recovering my data was my top priority- and he did just that!! My laptop is back up and running and all my data has been restored. Thank you, a million times, THANK YOU, Bruce!!”
Internet Service Providers
“This store was very professional and helped every step of the way. Team members Bernard, Ms Isha , and Leo were very supportive in helping me get my phone and all of my iCloud information back. As you know phones are very important in this day and age so I very appreciate the M Street team. Thanks. Hope they all receive a Christmas bonus. Thanks again.”
10:30AM - 7PM
3720 Georgia Ave NW, Washington
Internet Service Providers
“Excellent Costumer service. Yeni thanks for you help,you make a great job in this place you are very friendly and help like 3 people the same time. Last week I transfer my service from metro to boost mobile and she give me a very good deal . I recommend 100%..”
Internet Service Providers
“This is my first time having to go back and update/revise a review I've submitted. Let me say it's not the independent retail store but the company they represent. I took my mother to this store for her 87th birthday to finally upgrade her iPhone and change from one carrier to Verizon since all her home services were through them. It just made sense she had finished paying off the phone from the previous carrier to bundle her cell phone into the internet, cable, and home phone. In addition, it will make it easier for my siblings and me to assist her in paying her bills. I thought everything was done when we entered the store, and I firmly articulated that this was what we wanted to do. So, we left thinking that it was done and that her monthly bill would reflect electronically this new item added to her services with Verizon. This was in November, and in January, my mother called me hysterical that she received a bill of over $800.00 along with a cut-off notice for her cell services and sending her information to a collection agency. I immediately logged on to her account and didn't notice anything unusual. So, I chalked it up to thinking that it was spam. I then went to her house to look at three bills with three account numbers on them. After not getting a favorable response by telephone, I immediately got the bills and went to the store we purchased the cell phone from to find out what happened. I was met by a young lady named "Nimota," who spent over an hour working with me to find out how to rectify this situation so my mother's services could be restored. I am not a Verizon customer; little did I know that their wireless and home services fall under two separate entities. So, in essence, as a customer, you receive TWO separate bills; one for home and one for cell. WHO KNEW; WTH. I will spare you further details of this fiasco. Nevertheless, I wanted to highlight "Nimota" and her incredible patience, poise, professionalism, knowledge of the carrier and who to connect me with. Her gentle spirit and calm personality kept me as we came to a peaceful resolution to this mishap to some degree. I hope that the store manager cherishes the gift of her presence in this store.”
Internet Service Providers
“I never thought Internet speed could be this fast! I am a Washingtonian who has been running restaurants for decades and didn’t realize there were other options until my building was lit with NewConnect. My busy Restaurant on the Georgetown Waterfront had been having awful issues with Comcast, costing me thousands of dollars when my customers couldn't pay by credit card due to spotty service and frequent drops in connectivity. The install couldn’t have gone smoother with NewConnect, as Krista coordinated our account setup up and had us up and running as soon as possible. In almost three years since the switch, I have had zero issues with connectivity. I can't imagine life without NewConnect in my restaurant.--Jonathan EagletonTony & Joe's Seafood Place”
Internet Service Providers
Internet Service Providers
“Service excellent quick welcoming greeting w/smile very helpful infomative atomsphere pleasing inviting cheerful exceptionally clean building you have to come when in DC”
Internet Service Providers
“Andy was extremely helpful! My wife and I visited the store to move from T-Mobile to Verizon and get an iPhone 15 for her. We dropped in in the morning and Andy collected all the necessary information so that he could keep everything ready for us. Once the Verizon family plan was activated, we went back to the store. True to his word, Andy had kept everything ready for us so that we could pay and even helped us transfer data to the new iPhone. He patiently answered all of our questions and was extremely friendly the whole time we were there! Thanks to Andy, we were in and out in no time! Thank you once again, Andy!!”
Internet Service Providers
“I walked in the T-Mobile store today and Ms. Ruby present and acknowledgement of my entry was on target. She was so attentive and patient and so helpful to me. She was able to get my phone activated with know problem her knowledge of services and product is great. I will be back to get my phone protector and case. God bless you Ruby keep that beautiful personality and professionalism. Have a beautiful and blessed day. Thank you T-Mobile and Ruby for my wonderful customer service experiences.”
Internet Service Providers
“I was a little skeptical coming into this store after reading all the reviews, but I also deal with customer service and I've learned to never judge until knowing for yourself. I was coming in for an upgrade. I was greeted once I came in, there was a little wait, but all the staff was assisting customers. Mando was the young man that assisted me. He was extremely nice and answered all my questions. He informed me the process was going to take a while, which was perfectly fine. I appreciated him for letting me know and respecting my time. Unfortunately, my phone was back ordered but he provided me the reference number to my order. I was able to get my moms phone upgraded and he was nice enough to put it all together with the accessories. All the staff was very nice and helpful. I will absolutely be returning if needed and I recommend anyone to come to this store.”
Internet Service Providers
“you can be set up for very inexpensive internet with ebb. the website can be a navigation nightmare trying to add an email address after approval. get your email on application and the benefits are easy to attain.”
Internet Service Providers
“We are very pleased with the service Astound offers. Phone calls are shorter, and the phone representatives can answer our questions without endless redirecting us. Also the technicians are extremely knowledgable, helpful, and they treat our home respectfully. There's no trash left behind, no ridiculous wiring on the outside of our home; no mud, dirt, and drilling dust all over the floor. Astound has always offered the most professional customer service. We highly recommend Astound!!”
Internet Service Providers
“I was assisted by William at the 721 d street se Washington DC 20003. He was so kind and patience and assisted me with best customer service. I would like to recommend William for a spot award he is truly an asset to T-Mobile he is now like a family member to me”
Internet Service Providers
“I needed to upgrade my Samsung phone and Daniel was fantastic in helping me find the right kind while keeping my current plan; he transferred all data from my old phone and gave me good instructions about my new one. He was great at multi-tasking with several customers in the store - there really should be more employees there in order to help other customers!”
Internet Service Providers
“I just needed a replacement flex remote. I was greeted as soon as I entered, and the guy exchanged my broken one for a new remote. No questions asked, no paperwork, no appointment, and I was on my way in three minutes. I’m back in business with that handy free streaming box.Xfinity’s constant price increases are annoying, but I for one had an impressive and satisfying experience with this surprisingly large and modern-looking store in a prime location.”
Internet Service Providers
“Would highly HIGHLY recommend this company! The services were SO MUCH cheaper than Xfinity, and the internet I'm receiving is excellent. Also, the installation was a breeze - Carcia, the representative who helped me, was incredibly knowledgeable, attentive and kind.”
Internet Service Providers
“This place is a Cornerstone of the community.... I love the way they treat everyone like family....It's a one stop shop..catering to all your cellphone needs and more... Donald is made for this... always patient and going the extra mile to meet the needs of the people of the DMV... Great Business!”
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