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“I Appreciate Virginia With All Questions Regarding My Account+Details Of Savings On Merging A Plan Within The T-Mobile Network*****Her Customer Service Is Appreciated ???”
“Great customer service. I have an incredibly complicated family Verizon setup with multiple lines, accounts, phones, watches, etc, so moving devices on and off my account is a nightmare. These guys know what they're doing and set it up right for a nominal fee.”
“I had an excellent experience with a T-Mobile Jazmine who assisted me recently. She was knowledgeable, friendly, and went above and beyond to help me with my needs. Her patience and professionalism made the process smooth and enjoyable. I truly appreciate her support and highly recommend her service!”
“I had an issue with my Apple Watch at the Clarendon store, and James assisted me; he was very kind and attentive in his explanations and answered all my questions. A great employee—10/10. Thank you very much.”
“I went in just to get a new WIFI plan but ended up getting the best customer service from Cristian Lopez, he was really nice with us and made the experience feel very friendly. He helped us with everything we needed, he got an amazing deal for us, and went home very satisfied with the service and the experience overall.”
“Top notch people from the sales and support to onsite techs. Knowledgeable and seem to want happy customers instead of just paying customers, unique to their industry!”
“Stopped at this location yesterday and left with all smiles. Jesse had great customer service and even greater patience beings though i had no clue which phone i wanted. I ended leaving with a phone im happy with. Thank you Jesse!”
“Mark gainer is the epitome of professionalism. He went above and beyond in assisting me. Very pleasant, helpful and exceptional in the service he provides. Calm and Collected and makes your experience superb. Thank you so much for making my experience great.”
“I was coming in to close out my account with Verizon and the online closure wasn’t working. Terrence was extremely helpful and professional. Human service is under appreciated.”
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“First off, this is a great T-Mobile store: clean, efficient, and timely, which is always a huge plus since phone upgrades and service changes can sometimes be a lengthy process.
The real highlight of the store, though, is Kimberly. She was incredibly helpful, knowledgeable, and effective throughout the entire process. She took the time to clearly explain everything I needed to know while I upgraded not just one, but three phones and an entire plan, including all of the costs, options, and benefits.
She made what could have been a complicated and time-consuming process incredibly easy. If you have the chance to visit this store and Kimberly is there, you’re definitely in great hands.”