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“I have no complaints about PNC bank locations. When I go into any branch I am treated with respect and as a valued customer. But this morning I discovered by email from PNC, that a check that I had deposited into my PNC account, yesterday was unsigned and the monies were being debited back from my account. I called the 888 PNC Bank number, got a representative who told me that the check was still at the PNC bank location, and I could go there and retrieve it. It took me about 30 minutes to get there. Once there I was told that the customer service representative was WRONG! The check has to be sent back to me and is not at the branch. If the 888 number representative do not know the answer to a question, they should say so. The proper response should have been, "I do not know. What branch location...Here is that branch's number."”
“Excellent service. Ashley was extremely pleasant and helped me out, and I am a former client/customer. I've been to the location three times and always the same standard.”
“Rozhina Zakerolhosseini is the best Branch VP you’ve ever had at this location; unlike the others, we hope you will be able to keep her. She presents herself professionally, is very knowledgeable and represents PNC admirably.”
“Many of the reviews on this page seem to deal with people trying to cash checks for relatively large sums. They do not state that they are PNC customers or that they have ever done business with this brach for anything else. I have been a customer here for 20+ years, I have three bank accounts, our mortgage, my business account, a home equity line of credit, and have financed two cars with them. I have never received anything but professional service. The staff is courteous and friendly and they always have time to address any issue I have had, no matter how big or small. I recommend the Adams Morgan branch without reserve, when you sit down with any of their representatives you will be treated with respect and like a human.”
9AM - 5PM
1400 K St NW, Washington
Investing
“I walked in during a weekday around lunchtime. The branch was fairly empty of customers. I made eye contact with and was immediately greeted by Fatima B. I explained to her my issue regarding a service fee, which she was kindly able to reverse after hearing me out. Fatima was friendly, professional, prompt, and helpful. She also educated me on the interest-bearing benefit that I already had on one of my accounts with PNC that I was not aware of. She explained how it worked and the pros of making use of the perk. I thanked her, she handed me a business card for any follow-up questions, and I departed. I definitely recommend this branch and the stellar staff member, Fatima, who not only resolved my issue satisfactorily and without being put off, she also went above and beyond by ensuring that I was fully aware of the benefits available to me. Great downtown DC location!”
9AM - 5PM
1405 P St NW, Washington
Investing
“Despite being busy, the gentleman at the front desk was very helpful and nothing but nice and knowledgeable. The teller I spoke with was also lovely, making a trip to the bank much more enjoyable and less of a chore!”
8:30AM - 5PM
1845 K St NW, Washington
Investing
“This review isn't specifically about this branch (although someone at this branch helped me set up my account, and he was awesome), as it is about Schwab's amazing customer service. Yesterday, I called the cust serv 800 no. with a question about the difference between two ticker symbols of this one international stock. Although the rep I first spoke with wasn't able to help me, she quickly transferred me to a broker who could, and I didn't sit on hold for even three minutes. The broker solved my problem in a snap, and I'm a happy shareholder today. I'm a massive advocate of youngsters investing, so if you're looking to start, even if you have very little money, look no further than Charles Schwab (unless you're really broke, then look to Sharebuilder. I had a good experience with them, but had to switch to Schwab because of my job). Excellent customer service, decently priced trades, and a pretty easy-to-navigate website. Highest regards!”
“I would highly suggest you look at the Google Reviews of your Ruskin Reserve Build-for-rent properties located in Ruskin, Fl which is apart of your Flagship Real Estate Fund and Growth eREIT VII holdings. Many of the residents are not happy.”
“This is another good location of PNC Bank. The staff is super friendly and always ready to help the moment you enter the branch. If the tellers are busy servicing a customer, someone always walks me over to their desk and take care of most of my banking needs. This branch (like other PNC branches) totally rocks!”
9AM - 5PM
1348 4th St NE, Washington
Investing
“This location has a parking lot which is very convenient. I had an appointment at 10am and they helped me right away! Sadreika helped me with my PNC account, she was very helpful and super friendly. I will definitely be back!”
“First time ever going to this Bank location but the bank manager was a very respectful kind courteous and polite young man he made my cousin and I feel very welcome and he answered all of our questions and resolved of the situation we came in for”
“Every time I go to this branch, I am greeted with the most courteous and respectful employees, and the branch manager opened me up to so many more possibilities with my account that i didn’t even know. Definitely an A+ Branch!!”
“So I've been coming to this bank for a year now and my experience has been great. Everyone is very friendly and good at their job. Asya especially was awesome. She went above and beyond.”
Open 24 hours
1348 4th Street NE, Washington
Investing
Investing
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Investing
“For over ten years, Myrick CPA have provided me excellent tax advice and services for both my small business and my household. Charles and Winter are attentive, patient, well-informed and super responsive to my questions and concerns. Highly recommend!!!”