Murphy's Auto Body is a local, Black-owned, and family-owned business that receives the highest recommendations from its customers. Reviewers consistently describe it as the absolute best auto body shop they have ever worked with, calling it amazing and superb. Customers highlight their professional, efficient, and seamless service from the first phone call until the job is done. The business works with insurance companies and handles everything smoothly. Their customer service is repeatedly praised as great, with staff described as polite, resourceful, professional, responsive, kind, and honest. They treat customers like they matter, never making them feel like an inconvenience. The process is handled with clear communication, including updates via text or phone calls. They are straightforward and even provide helpful services like towing. The quality of their work is exceptional, with repairs leaving cars in pristine condition, looking like new money. They perform high-quality, like new repairs, with one reviewer noting you wouldn't be able to tell the car was ever damaged. Work is done efficiently, sometimes within 30 minutes, with no extra charges or pressure to buy unneeded services. For these reasons, customers state they will not trust their vehicle with anyone else, declaring themselves customers for life and their go-to shop from now on.
High-quality work, professional, great customer service. Can't go wrong!
November 2024
Sadly my car was a loss but the only highlight of the experience was Murphy's autobody. They got the news to me quickly, they were honest and straight forward, and they even helped me empty out my car. Hope I don't need autobody work any time soon but if I do, I know where to go.