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8:00 AM - 7:00 PM
1030 E Songsmith Dr, Bear
Hardware Stores
“I realize that there are a lot of negative reviews, especially concerning customer service. But I wanted to give a huge shout out to Merari and Mikaela who both worked tirelessly last night until our issue with a 2-week-old refrigerator was satisfactorily resolved. While we won't know if everything is resolved for good until a replacement is delivered tomorrow, my husband and I are both truly impressed with the customer service we received at the Bear, DE Lowe's store last night.”
“Great staff - there are always helpful, knowledgeable people present to help with project advice. This is a great all local hardware franchise and they deserve your business because they work for it.”
“Had to do a quick business equipment repair. They knew the tool location for everything. At the end of transaction, we talked about the weather. Easy. Convenient. Refreshing personable. Really great place for all hardware!”
“My family and I have always found Harbor Freights associates' are very knowledgeable, helpful, friendly and provide excellent customer service, Great job all.”
“My father worked as a commercial electrician his whole life, when he passed away we had some many tools we did not know what they were or what to do with them. The owners of DTX were so friendly when I called to ask about bringing in tools and when I dropped them off.”
“These guys are awesome. Extremely knowledgeable and willing to help. I walked in today not knowing what to expect but from the second I walked in I was well taken care of. I brought with me an old piece of siding that I could not match the color/style using products from local hardware and big box stores. Within minutes the staff identified the exact color, grain, and style. They also located it and had it shipped to their store for me to pick up the next day. If I could give an extra star I would. Most places like this don't have time for the little man (homeowners like me). They only deal with contractors and big companies. That's not the case here! I felt valued shopping here. Thank you S.G. Williams”
“Friendly helpful staff. In fact when multiple customers showed up while we were in the fireplace/lighting show room a quick call for more staff had all customers receiving first class attention. They had good selection of gas and electric fireplace. And while the staff was attentive, answering questions easily, they also allowed us to just browse.”
“Great convient lumber store, friendly service, they make cuts the way you want, and the lumber is kept indoors. Much preferred over the big stores like home Depot!”
“Excellent customer service and overall experience! I received an item in the mail with missing nuts and was assisted in finding what I needed in under 3 minutes. Mr.Lilly came through strong for us where the big hardware store fell short. Extremely reasonably priced as well. Thanks again! On our way to the ice-cream parlor.”
“At Building Fasteners they have very good service ! They are always pleasant when I go in!! They have a coffee area in the customer waiting area ! I love going in there to one order, & two talk to the people. They are always very friendly & helpful.”
“Westway was terrific in solving a problem. I hunted for an uncommon bulb, and only two sources with in-stock were found (others indicated discontinued). One was Westway and I ordered. The bulbs (Westinghouse) were poor quality cf. prior ones, almost knockoffs. Westway found the original bulbs, they arrived and are fine Everything worked out because Westway pitched in and helped greatly. Thank you, Westway!.”
“THIS LOCATION IS AWESOME, THEY HAVE ALL OF YOUR PLUMBING NEEDS. I DROVE ALL THROUGH DELAWARE LOOKING FOR A GREASE INTERCEPTOR AND NO ONE HAD IT BUT THESE GUYS.THANKS AGAIN FOR HELPING US GET THE JOBDONE ??”
“We recently switched to using Keen for our compressed gas needs. One of the very few family-owned businesses that operates its own calibration-grade ISO-certified fill and modern manufacturing facility to this caliber - that alone is impressive to say the least. This location is their main plant, and we are happy driving an hour when we need something - because this location has everything you would need (though their other locations are great as well, and there are no shortages of delivery options). Wonderful staff and service, knowledgeable and helpful all around. No regrets at all so far!”
“I went in with a completely self-made problem, and they went above and beyond to try to help me solve it. While there I price compared a gallon of stain against Home Depot, and found it was a few dollars cheaper.”
“I spend a lot of time here. The staff is great and I get a lot of useful help. I am definitely a regular so I have gotten to know some of these people well. It's a smaller Home Depot, but still has a decent selection. I don't usually wait long to checkout, sometimes there is a line for returns. This location has helped me a lot.”
“Was looking for a specific tool and the store clerk and able to quickly assess what I needed and found my product. Although not having another item for another individual he lead them in the right direction for another store that would have his item. Good service”
“Shiny sheet metal in the rough. I am not a sheet metal tradesman but I do know the value of the items I needed to purchase. They other supply stores are over priced on items you can buy at a trade specific store. We will leave it at that. Ferguson offers excellent pricing on all their products.Best overall, the customer service was excellent. I called, they had all the pieces as promised. The lady at the sales desk helped get everything I needed and brought it out for me.You don't get this type of service in those big warehouse companies or online.I am happy to find them and I will return soon.Anyone looking for HVAC items, Ferguson is your store.Outstanding experience!”
“Rachel, is awesome! I called the store to inquire about availability and pricing and she was super helpful. Thanks to her we were able to save $90 on our Weeping Willow. I'm glad my mother suggested Tractor Supply, it was the right decision. We will definitely return in the future.”
“They usually have what I need and if they don't have it in stock , they can order it and have it within a few days which is way better than Home disappointment and low lowes. It is also cheaper.”
“They're always helpful when I need some assistance in the store. I've also tried their pickup service and that's good for anyone who doesn't want to go into the store or who has a heavy order like mulch.”
“So why should you shop at Habitat for Humanity Restores? Well, you can find amazing items for your home at an affordable price. Take a look at all the great finds I saw today. Friendly and helpful staff .All the profits go to building homes for those in need. You can also donate your new items and get a tax receipt.Habitat for Humanity Restores, where you can find great deals and help build homes for those in need.ParkingShopping Carts availableHandicap ♿️ accessible.Accepts cash and credit cards.Accepts donations. Call for more information.Location: 3312 Seminole AvenueWilmington, DE 19008”
“Thank you, Natasha! We called searching for Behr paint, and although, this store did not have what we needed she exhibited patience and determination whilst attempting to locate the product. I appreciated her effort and her attitude made the ordeal a bit more tolerable.”
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“Best customer service, faster check out a lot of knowledgeable employees and I’m very satisfied with the quality of services I received each time I visited plenty of parking”