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“Enjoy the variety of the store. Always try to stop there when we are in the area. (We are about three hours away.) Disappointed to see that the clearance room upstairs is much smaller now and mostly only shoes.”
9:30AM - 9:30PM
1091 N Dupont Hwy, Dover
Department Stores
“I’ve been shopping at TJ Maxx for years, and this is honestly the first time I’ve ever felt the need to leave a complaint as an upset customer. Normally, if I have a small issue, I just let it go because it’s not a big deal to me. But this experience was different.
Most of the employees at this location are actually very kind and helpful, which is why this interaction stood out so much. There is one cashier, usually around register #2, with curly blonde hair always nicely styled, who often offers customers the store credit card. I completely understand that offering the card is part of her job, and I respect that. However, customers also have their own personal reasons for saying no, and nobody should feel dismissed or treated differently because they declined.
What frustrated me most was the attitude I received after politely saying no. The energy completely changed, and I felt ignored for the rest of the transaction. On top of that, my items were placed into the paper bags very roughly, almost thrown in, even though some of the items were fragile and could have easily broken.
As someone who has supported TJ Maxx for years, this experience was disappointing. Good customer service should still continue even if a customer declines a credit card offer. A little kindness and professionalism go a long way.”
9:30AM - 9:30PM
1380 N Dupont Hwy, Dover
Department Stores
“I am saying this to say this. You walk into the store to purchase one item and when you get to the register you have at least 10 items or more. Yes it's that type of store that gets your wallet and credit card and ????”
“Visited tonight Jan 6th, 2026 at around 7:15 pm, the lady at the checkout was very nice and had hospitality, something you don't find much around these parts. Definitely enjoyed running into her! Coming from the southern south it's nice to be welcomed. I didn't catch her name.”
“I am a recurrent shopper at dover target i’ve had my run in with unpleasant employees but lately it seems that every time i’m in this target i find myself being helped by the sweetest most kindhearted employee named “Jo” she is always there to go out her way and assist me. I have called and spoke to which i hope are higher ups to see if i am able to gift or grant her some recognition for always being so kind and helpful on a day to day basis. I wish for more of this positivity and kind heartedness to be spread upon not just businesses and establishments but the world.”
“5 stars for the service that the employees provide. Especially Anita and Sabina . The exchange doesn't have as much as a few years ago but with that said , if people , our military members both active , reserve and civilian would shop there more instead of going to Walmart and the big box stores for everything then maybe, just maybe then they would have more of what people run off base for . They did at one time have pretty much everything a person would want . They can only stock what sells so I'm asking you , my military family , try the exchange first . More business they get will relate to more products carried eventually. Base leaders , both Officers and NCOs , set the example , shop here . The BX is here for all of us.”
“Jerome Dr. store needs more vegan items like the HEB in Texas has. The big photo is vegan cheeses available at an HEB in San Antonio, Texas (all those items are vegan options) while the tiny photo is the Walmart on Jerome Drive in Delaware. Update 11/10/2025 - all prices too expensive. Update 02/01/2026 - prices still need to come down.”
“Best in DE. Alexis was my cashier was so helpful. And the manager was pleasant and was the guy up front - he put away my cart . Well organized n easy to find anything you Looking for .”
“Nice little Talbots store in Dover. I'm amazed at how well stocked they can be. It always a plus to be able to see things in person and try on before buying (especially at these higher end prices). Sales & coupons are helpful for the better quality clothing you get at Talbots. The staff are all very pleasant and helpful. A little gem in the first Capital. May you continue to be successful and stay open for business please. ✨”
“Always a pleasure shopping at Kohl's. This trip, late evening, the store was a bit untidy and very few staff. No lines, and cashier was very attentive. Kohl's... you need more associates.”
“Let’s see… I like coming to this store. It’s clean, it smells good bc people be spraying perfume, and the staff look cool!!! If u see homie g tell them I said sup brotha from anotha motha. Oh and share this joke “yo momma so dumb she tried to climb Mountain Dew”
Good luck everyone and keep it up. Max especially is the best one there yall gotta catch up ?
Sharing this kitten I found outside for views”
“Shopped at the JC Penney at the Dover, DE mall on Tuesday, August 12. Purchased a gold chain. Good selection, reasonable prices. Sheila, our salesperson, was wonderful. Pleasant, professional, helpful, knowledgeable, efficient. Made the transaction easy & hassle-free. Penney's (and Sheila) will be our first choice for buying jewelry.”
“I come here often when I’m in the area and this location’s selection of clothing and other items are usually abundant and fashionable! I wanted to shout out the employee that I saw today in an orange shirt: she was so kind and had great customer service skills!”
“This Store was clean and neat, but the cashier was the best! Very professional and courteous; clearly going out hey way to help all customers, and she let us know she loves her job! During these days, it's hard to find good employees that's makes this special!”
“Brought in a script and it was filled and ready in under 40 minutes. The staff was friendly, efficient, and the cost was low. Much easier than using the base pharmacy!”
“People sure are expecting a lot out of JC Pennys...Sheesh. I had some pictures taken today with my fussy cat. The photographer was Karlyn and she was very patient and lovely. She actually wanted to take more pictures but I was getting hot and my cat was getting grumpy so I cut it short. The pictures came out just lovely nonetheless. Thank you!!!”
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“Was just there Memorial Day weekend and it's seemed to change. I couldn't put my finger on it,but a lot of merchandise was moved around. Hmmmm anyone else notice this?”