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“We love having Brandywine Ace so nearby. They have a great variety of tools, plants, decor, and even baby chicks and kittens to adopt. My kids love going there for the toy section, too. Staff are super friendly and very helpful. Highly recommend!”
“I called about getting a spare key for my car made. Neil answered the phone and answered all questions. I was asking quite a few questions and he was super patient and nice. If they hire workers like Neil, then you know the place is run very well. Thank you so much! :)”
“Everyone here is always very friendly and helpful. The location is convenient and they often have items that the big box stores don’t carry. Easy place to do a propane tank exchange as well. Highly recommended!”
“This location is definitely the cleanest and has the friendliest staff. Hands down. Not the most well layed out location but definitely spread out and things are not on top of each other. Thanks harbor freight .”
“My father worked as a commercial electrician his whole life, when he passed away we had some many tools we did not know what they were or what to do with them. The owners of DTX were so friendly when I called to ask about bringing in tools and when I dropped them off.”
“These guys are awesome. Extremely knowledgeable and willing to help. I walked in today not knowing what to expect but from the second I walked in I was well taken care of. I brought with me an old piece of siding that I could not match the color/style using products from local hardware and big box stores. Within minutes the staff identified the exact color, grain, and style. They also located it and had it shipped to their store for me to pick up the next day. If I could give an extra star I would. Most places like this don't have time for the little man (homeowners like me). They only deal with contractors and big companies. That's not the case here! I felt valued shopping here. Thank you S.G. Williams”
7AM - 1PM
315 New Rd, Wilmington
Hardware Stores
“Friendly helpful staff. In fact when multiple customers showed up while we were in the fireplace/lighting show room a quick call for more staff had all customers receiving first class attention. They had good selection of gas and electric fireplace. And while the staff was attentive, answering questions easily, they also allowed us to just browse.”
“Great convient lumber store, friendly service, they make cuts the way you want, and the lumber is kept indoors. Much preferred over the big stores like home Depot!”
“Excellent customer service and overall experience! I received an item in the mail with missing nuts and was assisted in finding what I needed in under 3 minutes. Mr.Lilly came through strong for us where the big hardware store fell short. Extremely reasonably priced as well. Thanks again! On our way to the ice-cream parlor.”
“At Building Fasteners they have very good service ! They are always pleasant when I go in!! They have a coffee area in the customer waiting area ! I love going in there to one order, & two talk to the people. They are always very friendly & helpful.”
“Something about the sensation of walking into a local hardware store back in the 70’s, it was the smell of metal, grease or perhaps some magical bottled sent:) ! But the best part was being greeted by the owner each and every time you went (most likely using your first name)
This is what you experience when you walk into Ace Hardware of Kennett and more!
I recently called to ask an expert about leaf blowers and Debbie the cashier answered. I asked to speak to Drake one of the knowledgeable employees and she recognized my voice and asked how I was doing!!!!
When does that happen????!!! She got Drake and he walked me through options (very knowledgeable) and helped me decide what was best for my needs. Not only that but he delivered to my house.
P.S
Drake called shortly after I paid online to ask if I wanted him to unbox my battery/backpack blower so he could assemble it and charge the batteries before delivery!!!!!!!!
Wow!!!
So there you have it, if you want custom, friendly, knowledgeable, honest help from a hardware store do yourself a favor
Go Ace!!!!!!!!”
“THIS LOCATION IS AWESOME, THEY HAVE ALL OF YOUR PLUMBING NEEDS. I DROVE ALL THROUGH DELAWARE LOOKING FOR A GREASE INTERCEPTOR AND NO ONE HAD IT BUT THESE GUYS.THANKS AGAIN FOR HELPING US GET THE JOBDONE ??”
“Jose is the man! He stayed late on a beautiful 80 degree day to replace the screen on my screen door while I waited. He went above & beyond my expectations. I appreciate the VIP treatment!”
“Westway was terrific in solving a problem. I hunted for an uncommon bulb, and only two sources with in-stock were found (others indicated discontinued). One was Westway and I ordered. The bulbs (Westinghouse) were poor quality cf. prior ones, almost knockoffs. Westway found the original bulbs, they arrived and are fine Everything worked out because Westway pitched in and helped greatly. Thank you, Westway!.”
“Was looking for a specific tool and the store clerk and able to quickly assess what I needed and found my product. Although not having another item for another individual he lead them in the right direction for another store that would have his item. Good service”
“The gentleman was on time and very knowledgeable regarding the repairs needed.
He used his time effectively and completed the repair in a timely fashion. He tested our dryer before leaving confirming that the issue had been resolved.”
“So me and my dad James ordered from you’s 2 weeks ago twice already and about to be a third time because you guys have the best wood, he has ever built a deck with I mean every cut was perfect not only that but you guys had every kind of wood we needed. You were fast & sufficient. The second time I ordered from you guys, I came up I paid you had the wood at my house before we even made it back and the gentleman who dropped off the wood, even laid it perfectly with the wood we had out there in order So thank you for that ! We were in amazement. We really appreciate the kindness of your hard workers. Can’t wait to do more business with you’s.”
“I really like this home depot store!
Shoutout to Saidi in the paint department, she was extremely helpful in preparing the exact color I needed and advising me on the best-quality paint for my project vs $$.. Great experience overall.”
“Daniel S, and his team at the Kennett Square location are head and shoulders above the competition. We communicate every team with long and short orders and it’s a seamless operation for both of our companies.”
“They're always helpful when I need some assistance in the store. I've also tried their pickup service and that's good for anyone who doesn't want to go into the store or who has a heavy order like mulch.”
“They usually have what I need and if they don't have it in stock , they can order it and have it within a few days which is way better than Home disappointment and low lowes. It is also cheaper.”
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“The Hockessin Ace Hardware store is no doubt the best in this area. The store is clean and well stocked, especially the people there. They are the best of the best. They bend backward to help everyone. My kind of store.”