Verizon, as an Authorized Retailer, offers a range of products and services, including plans for individuals and families, device activations, and upgrades. Customers appreciate the competitive prices on popular phones, tablets, and accessories from brands like Apple, Samsung, Google, and more. Reviews highlight excellent customer service, with associates like Chuck and Tim receiving praise for their helpfulness and dedication. Chuck quickly resolved issues with a malfunctioning iPhone, while Tim provided outstanding support for a lost phone claim and patiently assisted customers with technology questions. The staff's commitment to customer satisfaction has led to repeated visits, with customers expressing gratitude for the positive experiences. Overall, Verizon is recognized not only for its quality products but also for its friendly and knowledgeable service team.
Tim was very patient and answered my questions thoroughly. Thanks Tim!
July 2024
Tim was excellent with his customer service. He hooked me up with a good deal on my new iPhone and watch, was patient and helpful. I came in with a phone that stopped charging, he assisted me with a new phone and a watch and kept my bill around the same.
June 2024
I went to this store on June 27th, 2024. My iPhone’s screen wasn’t working and I was convinced I had to fix my phone or change it. But thanks to Chuck’s service and great customer service, in just few minutes, he solved all our problems. Thanks Chuck!!! I really appreciate it.