Internet Service Providers in Apopka, FL

“Yesterday I was on the phone with a good friend of mine. Who’s also a T-Mobile customer. He lives out towards Lake County so he went to a store in Eustis. He got a new phone so he needed his information transferred over and his new phone set up. He’s not the most up-to-date guy when it comes to technology if you know what So he needs assistance when he goes to places like that. He had let me know that the store and used to treated him terribly. He didn’t know his Apple ID and right then and there they had an attitude about it and also they told him that they couldn’t transfer information from one phone to another, which is completely untrue. He ended up, leaving their upset and unhappy. It was a waste of time. At that point I told him that I have been using the Tmobile store in the Victoria Plaza in Apopka for the longest time and the staff up there is always more than helpful the last time three months ago I got a new phone. I didn’t remember my Apple ID and I only need that they transferred all my stuff over and they made it a very positive experience. He went today and thanks to Natalia a young lady that worked there she made it look effortlessly and it was painless. She retrieved his Apple ID or password whatever it was she transferred all his data and he was so happy and he called me to tell me thank you for sending me to those people. Customer service over the last couple decades has suffered and when you have people like Natalia and the staff up at that store go above and beyond. It’s a breath of fresh air to know that there are still some people that appreciate you as a customer. I hope that people over this staff area manager’s district managers supervisors whoever check these reviews because this staff for the longest time has always done their job at a high level.”

“Mark and the other associate (sorry don’t remember her name but she had awesome earrings) were very helpful and knowledgeable. We went in to see if switching providers was a better option for us. Mark explained everything in detail and pulled up several plans so we could see the price difference. We left last Sunday with a new provider and 2 new iPhones happily.”

“Larissa was very special with me! She help to get my account and tranfer pin from the other carrier, set up my apps and contacts. Teach me to understand my benefits with my new service plan and protection. She explain calm and patience , because a talk french . Thanks so much!! 100% recomended”

“Best store and service. The owner is v friendly and helpful. He would spend hour to help you. So kind and friendly. I always go to him when i pay my hills or renew my phone.”

“Although this authorized dealer wasn't t able to fix my problem, Isa tried everything! I was impressed by his knowledge and empathy. I would definitely recommend this store.”

“I was attended by Maria Montalvo. What a great job She did! She is smart, capable and pro. I got my problem fixed in just seconds and am very happy and satisfied.

Thank you Maria, Thanks Spectrum! Keep up the great job!!”