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“Gabriela was super sweet and helpful. I went once looking for a pair of heels for a dress that hadn’t arrived yet. A couple of weeks later once the dress finally arrived I came back and she still remembered me and was so excited to find out I loved the dress. I loved her and her personality.”
10AM - 8PM
19135 Biscayne Blvd, Aventura
Shoe Stores
“I had a great experience at DSW. I was looking for a pair of shoes for my graduation and Emily helped me find the perfect pair. She was very kind, patient, and attentive while helping me look through different options. Her customer service was excellent and she made the whole experience easy and enjoyable. I’m really happy with the shoes I found. Thank you, Emily!”
“Shoutout to Brittny at the Aventura Mall location for completely saving the day! I came in on a tight deadline right before my trip, desperately needing high-comfort walking shoes in a hard-to-find size (14/13 Wide). Brittny went completely above and beyond—bringing me multiple shoes to get the right fit, along with respecting my desired budget. I had no idea there was an EXTRA wide fit. Incredible customer service and a total asset to the team. Thanks to her, my feet are ready for a 20,000-step birthday trip at the Universal Orlando parks.”
10AM - 9:30PM
19575 Biscayne Blvd 1499B Floor 2, Aventura
Shoe Stores
“I shopped here yesterday and it was the best service I ever received at a shoe store. The staff was very knowledgeable about feet problems and helped me get a good pair of Brooks shoes.”
“Backstage, Macy's is the best. It's cheaper and also affordable. Also, everybody likes shopping there. Cause they always got nice things and nice people”
“I recently discovered Jessie Boutique , and I’m obsessed! The store has such a stylish and well-curated selection — from everyday basics to standout pieces that actually feel unique. Everything is high quality, trendy, and super wearable.
The staff is super friendly and helpful without being pushy, and the overall vibe of the store is chic but welcoming. I also love how easy it is to shop — whether in-store or online, the experience is smooth and enjoyable.
Definitely one of my new favorite spots to refresh my wardrobe. If you’re looking for fashion-forward pieces that won’t break the bank, Jessie boutique
is a must-visit.”
“I want to leave a specific review about manager Gonzalo. Gonzalo went above and beyond to help me with a specific delivery and showed what true customer service is all about. Which is pretty rare nowadays ;-) Thank you very much!!”
“The associate was really helpful. She went above and beyond to make sure I received the shoe I needed. She definitely deserves a raise or a new position. She really care a lot her job and gave awesome customer service.I can’t remember her name but I visited 12/23.”
“Jessica was amazing! We had such a wonderful experience trying on different styles until we found exactly what we loved! We left with 3 different boots including exotics, a shirt, and socks! What a great date night. We’ll definitely be back again!”
“I visited Lacoste with my wife, and we had an excellent experience. The team—Leroy, Peraido, and Miranda—was outstanding. They were incredibly helpful, friendly, and made us feel genuinely welcomed from the moment we walked in.
The atmosphere in the store was relaxed and inviting, which made the whole experience even better. It’s rare to come across a team that provides this level of customer service.
We will definitely be coming back, and we hope to see the same team again. Highly recommend this Lacoste location—thank you for such a great experience!”
10AM - 9:30PM
19575 Biscayne Blvd Ste 331, Aventura
Shoe Stores
“Michelle was great. She knew how to guide me and was super helpful and efficient.
I wasn’t going to buy but she made it so easy that it seemed that she knew me.
Good selection of shoes and great prices.”
10AM - 9:30PM
19575 Biscayne Blvd Suite 1231, Aventura
Shoe Stores
“I dont particularly enjoy going to the mall but I had to exchange a shoe size. All of rhe employees were super helpful and kind. We were debating between sizes for my child and one of their employees took the time to test and see what would work best. She was very patient and also helped when their was a technical difficulty with our return. The store has a great selection of colors and shoe sizes as well as lots of the jibbets to chose from.”
“I got the Stuart 110 Patent Leather and can’t be happier. The shoe is elegant, simple and comfortable. Gives the body a very sophisticated look. High quality material and design, best in class. The shoe doesn’t open and fits perfectly. It’s price is so fair compared to what’s in the market right now, very competitive. Ariana Lester was amazing at finding the size for me which isn’t an easy size. Customer service is aligned with luxury boutiques which is hard to find in Miami.”
“I just want to say I’ve never experienced better retail service. I’ve been looking for a dress to attend a wedding in for weeks and Ariel and the staff of reformation was so helpful and sweet. Found the most gorgeous dress thanks to Ariel! ❤️”
10AM - 9:30PM
19575 Biscayne Blvd Space 339, Aventura
Shoe Stores
“Nice selection to choose from & the staff here are extremely helpful. I caught some Air Max’s on sale for $100 less than I expected, Laz helped me find the right fit. Thanks!”
10AM - 9:30PM
19575 Biscayne Blvd, Aventura
Shoe Stores
“Many thanks to the cashier Luciano D. for the excellent service. Luciano was very tolerant, attentive and professional in helping me choose the right shoes for my son.”
“We walked in to an empty store but were greeted with amazing customer service by the team! Claudia approached me directly and provided recommendations on what I was looking for, having a genuine conversation with my sister while she waited on me. The visit felt very personable and I left with an amazing crossbody that happened to be hung in my dressing room. Overall, the service from Claudia, the nice girl with short brown hair and glasses, and the guy with blonde hair were AMAZING. Please keep up the great work, plan to return when back in the area.”
“I purchased something online and went to the store to try to exchanged it because it past a couple of days from the time line. Alonso the manager was so pleasant that he changed it for me. Everyone in the store super friendly and great . You come back to the store because it was great customer service, well this is it! Definitely coming back!”
“Shout out to Joselyn and Samantha who works here. I came 5 mins before closing hours and they helped me as soon as I walked in now here’s why I’m writing this review, not only were they able to help me find two different shoe size quickly but upon paying, they helped me out with a discount! If it wasn’t for the two of these women, I wouldn’t have worn heels for my birthday.”
10AM - 8:30PM
19565 Biscayne Blvd Ground Floor #997, Aventura
Shoe Stores
“I had a great experience at the Farm Rio store at Aventura Mall. The shopping experience was wonderful, and Andressa was extremely attentive and helpful throughout the entire time.
I highly recommend both the store and Andressa if you’re visiting! ?”
“Linda at Andrew Stevens is an extraordinary customer service rep! She help me with my code for the discount and also in the status of my shoes. As soon as I get my sneakers I will let you know the update on how they feel and how they look . Thank you for your help!
Consumer,
Rosemary M. ?”
“Adrian made my first Louboutin shopping experience comfortable and memorable. He listened to my every wish for the perfect pair while also calming my concerns. He never hesitated once when I asked for another model or size. He shared insights about the brand and the differences between all of the different shoes Louboutin offers. Ended up with a pair of the chambeliss and I couldn’t be happier with my purchase. Thanks Adrian for being part of my story and I hope I can comeback to Aventura Mall (I live on the West Coast) for my second pair!”
10AM - 9:30PM
19575 Biscayne Blvd, Aventura
Shoe Stores
“Such a colorful and stylish store. And staff members with good knowledge of the brand. Y-3 being our boutique collection doesn't mean it's cheap but it's the best quality! #MrAdidas”
“The 4 stars goes to the manager at this store. Not necessarily the employees. The size I ordered was too small, I called the nearest store and asked if I could exchange the shoe to a 7.5 the employee on the phone said it was possible and put the shoes aside. When I’d arrived it was a whole different story, bc it was online it couldn’t be retuned but the employee I spoke with on the phone assured me they could. Then they told me I would’ve had to rebuy the shoes pay the difference and refund me later which made absolutely no sense to me. The girl who helped me genuinely did not try and luckily I was persistent and the manager was kind enough to make it work understanding I’d driven to Aventura from Miami Lakes during traffic hour. If I could give the employee a 1 star I would have, because she didn’t do anything but tell me no without even trying a thing.”
“I went to this store on Friday 6/2 and the 2 ladies were so kind and helpful. They seems excited to help me purchase my 1sr pair of crocks. They were both very attentive to all the customers in the store. Great job ladiesMarianne and Tamia.”
10AM - 9:30PM
19501 Biscayne Blvd, Aventura
Shoe Stores
“Best store and e excellent service The manager Martina is so professional, exceptional service giver. I will definitely continue shopping there. Thank you, my love. Appreciate you.”
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“After moving a number of years ago, I’m so excited that I was able to have some time off today and get to A Step Above.
I have been shopping at Rhonda’s store for over 30 (OMG) years and there is never a time I don’t want double the amount of shoes I walked out with . Elizabeth helped today and she was lovely and knowledgeable..and not pushy (a biggie).
Definitely worth the trip to Aventura for anyone needing the BEST in shoes and sneakers ..gorgeous!!”