“After moving a number of years ago, I’m so excited that I was able to have some time off today and get to A Step Above. I have been shopping at Rhonda’s store for over 30 (OMG) years and there is never a time I don’t want double the amount of shoes I walked out with . Elizabeth helped today and she was lovely and knowledgeable..and not pushy (a biggie). Definitely worth the trip to Aventura for anyone needing the BEST in shoes and sneakers ..gorgeous!!”
“I recently discovered Jessie Boutique , and I’m obsessed! The store has such a stylish and well-curated selection — from everyday basics to standout pieces that actually feel unique. Everything is high quality, trendy, and super wearable. The staff is super friendly and helpful without being pushy, and the overall vibe of the store is chic but welcoming. I also love how easy it is to shop — whether in-store or online, the experience is smooth and enjoyable. Definitely one of my new favorite spots to refresh my wardrobe. If you’re looking for fashion-forward pieces that won’t break the bank, Jessie boutique is a must-visit.”
“I had an absolutely wonderful experience at Aldo Aventura, thanks to Meliah! She was incredibly professional, helpful, and genuinely pleasant throughout our entire visit. Her calm and gentle demeanor made the shopping experience so comfortable and enjoyable that we all ended up leaving with purchases because of her exceptional customer service. What impressed me even more was how effortlessly she multitasked. While assisting us, she was also helping other customers in between, yet she remained attentive, patient, and welcoming to everyone. She truly went above and beyond to make sure each customer felt valued. I sincerely hope she is recognized for her hard work, professionalism, and dedication to providing such an outstanding customer experience. Employees like her make all the difference! Thank you, Meliah, for making our visit such a great one! You deserve all the recognition. 5/5 stars!”
“I shopped here yesterday and it was the best service I ever received at a shoe store. The staff was very knowledgeable about feet problems and helped me get a good pair of Brooks shoes.”
“Love this store and love there shoes Excellent customer service especially Brittany as she was amazing. The lady manager who I don't remember her know is awesome as well.😁💓👍”
“I enjoy shopping at DSW because it offers a great selection of shoes for just about every occasion. Whether I'm looking for comfortable everyday shoes, sneakers, sandals, or something more dressy, I can usually find several styles to choose from. The store is well organized, making it easy to browse without feeling rushed, and I appreciate being able to compare different brands all in one place. I also like that there are often good sales and discounts, so I can find quality shoes at reasonable prices.”
“Michelle was great. She knew how to guide me and was super helpful and efficient. I wasn’t going to buy but she made it so easy that it seemed that she knew me. Good selection of shoes and great prices.”
“Ashley made our experience at Tecovas so special! She branded my husband’s and my wedding boots, and we couldn’t have asked for a better person to help us. She was incredibly patient, friendly, and took her time to make sure every detail was perfect. You could tell she genuinely cared about making this meaningful for us, and that meant so much since these boots are for our wedding. Her kindness and attention to detail made the whole experience memorable. Thank you, Ashley, for helping create something we’ll cherish for years to come!”
“Ines Flores at the Men’s Department in Aventura Mall Macy’s was amazing — very helpful, professional, and friendly. She made shopping easy and gave great recommendations. Excellent customer service!”
“The associate was really helpful. She went above and beyond to make sure I received the shoe I needed. She definitely deserves a raise or a new position. She really care a lot her job and gave awesome customer service.I can’t remember her name but I visited 12/23.”
“I dont particularly enjoy going to the mall but I had to exchange a shoe size. All of rhe employees were super helpful and kind. We were debating between sizes for my child and one of their employees took the time to test and see what would work best. She was very patient and also helped when their was a technical difficulty with our return. The store has a great selection of colors and shoe sizes as well as lots of the jibbets to chose from.”
“I am a big fan of Lacoste thanks to this location. Shopped here several times. The staff at this boutique Lacoste store is great. Super friendly, knowledgeable, and helpful. I really appreciate how they take ownership and are proactive about going to look in back for my size on options. Excellent all around and the store regularly has really good sales, so you can get Lacoste items and save.”
“I just want to say I’ve never experienced better retail service. I’ve been looking for a dress to attend a wedding in for weeks and Ariel and the staff of reformation was so helpful and sweet. Found the most gorgeous dress thanks to Ariel! ❤️”
“I appreciate that the store is well organized, making it easy to find what I'm looking for without feeling overwhelmed. The quality of the merchandise is consistently good, and there are options for a variety of styles and budgets.”
“The staff were great they provided good customer service making my shopping experience a good one. I want to think Anthony and Issa for all their help they were awesome assisting me.”
“Alex at the Aventura mall was super helpful. I called just to get directions for ease of parking. He was courteous and very specific with his directions. I called a second time for another question about their sale, and he answered again patiently, politely and positively. When i went to the actual store, again Alex was helpful! We need more good customer attentiveness when we want to shop! Thank you Steve Madden Aventura Store for employing such a good guy!”
“Linda at Andrew Stevens is an extraordinary customer service rep! She help me with my code for the discount and also in the status of my shoes. As soon as I get my sneakers I will let you know the update on how they feel and how they look . Thank you for your help! Consumer, Rosemary M. ?”
“I got the Stuart 110 Patent Leather and can’t be happier. The shoe is elegant, simple and comfortable. Gives the body a very sophisticated look. High quality material and design, best in class. The shoe doesn’t open and fits perfectly. It’s price is so fair compared to what’s in the market right now, very competitive. Ariana Lester was amazing at finding the size for me which isn’t an easy size. Customer service is aligned with luxury boutiques which is hard to find in Miami.”
“We walked in to an empty store but were greeted with amazing customer service by the team! Claudia approached me directly and provided recommendations on what I was looking for, having a genuine conversation with my sister while she waited on me. The visit felt very personable and I left with an amazing crossbody that happened to be hung in my dressing room. Overall, the service from Claudia, the nice girl with short brown hair and glasses, and the guy with blonde hair were AMAZING. Please keep up the great work, plan to return when back in the area.”
“I had a great experience at the Farm Rio store at Aventura Mall. The shopping experience was wonderful, and Andressa was extremely attentive and helpful throughout the entire time. I highly recommend both the store and Andressa if you’re visiting! ?”
“Many thanks to the cashier Luciano D. for the excellent service. Luciano was very tolerant, attentive and professional in helping me choose the right shoes for my son.”
“Adrian made my first Louboutin shopping experience comfortable and memorable. He listened to my every wish for the perfect pair while also calming my concerns. He never hesitated once when I asked for another model or size. He shared insights about the brand and the differences between all of the different shoes Louboutin offers. Ended up with a pair of the chambeliss and I couldn’t be happier with my purchase. Thanks Adrian for being part of my story and I hope I can comeback to Aventura Mall (I live on the West Coast) for my second pair!”
“I went to this store on Friday 6/2 and the 2 ladies were so kind and helpful. They seems excited to help me purchase my 1sr pair of crocks. They were both very attentive to all the customers in the store. Great job ladiesMarianne and Tamia.”
“Such a colorful and stylish store. And staff members with good knowledge of the brand. Y-3 being our boutique collection doesn't mean it's cheap but it's the best quality! #MrAdidas”
“Tatiana was amazing ! Highly recommend this location and having her as your sales associate . She takes her time with you and makes sure you feel welcomed and respected :) bought two pairs with her help ! Heels and sandals”
“Mila was absolutely wonderful! She was super friendly, engaging, personable, and genuinely made the entire experience so much more fun and enjoyable. She made me feel so welcomed and taken care of from start to finish. She truly deserves a 10-star review! Thank you, Mila, for making my Louis Vuitton experience so special!”
“I had such a wonderful experience at the Adidas store in Aventura thanks to Martina. Even though the store was extremely busy, she took the time to patiently help me with an issue I was having with a gift card. She was kind, caring, professional, and genuinely committed to finding a solution. It’s rare to find someone who remains so attentive and compassionate while managing a busy store environment. Martina went above and beyond to assist me, and her excellent customer service made a stressful situation much easier. Adidas is lucky to have her on their team! Thank you, Martina, for your patience and outstanding support.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.