The UPS Store #2137in Boca Raton offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. This locally-owned and operated business is dedicated to providing exceptional customer service. Customers consistently praise the store's friendly and efficient staff, particularly Phyllis, Dylan, and the owner, Patrick. They are described as always smiling, helpful, and going above and beyond to ensure a smooth experience, whether customers are dropping off Amazon returns or shipping important work materials. The store is known for its reliable and welcoming atmosphere, with customers expressing their appreciation for the team's attention to detail and commitment to customer satisfaction. Many have even gone out of their way to visit this specific location due to the unmatched service and trust they have experienced. Overall, The UPS Store #2137 in Boca Raton sets the standard for customer service, with its efficient, friendly, and consistently dependable operations. Customers highly recommend this local gem of a business.
I have been coming to this UPS location for many years. Phyllis is the best and I think knows everyone by their first name. She’s always super helpful and kind. Dylan on the other hand is rude, never smiles and acts like he’s doing me a favor to help me. Not sure after today that I will return to this location.
May 2025
Great service , friendly , helpful best location in Boca
May 2025
Great experience! I come in every day for my business and Dylan ALWAYS provides excellent service. Best UPS in the city with great employees!