“I was out of town, stopped in about 30 mins before they closed. The girl working was very polite and helpful. I explained my phone was having a service issue. She tested some things on the phone adn said its probably your Sim card is bad. It could be your phone but you'll have to buy a new Sim card and well try that. when she removed the old one she said wow I'm surprised your phone even worked . She explained why . And said oh yep it's the Sim card. She replace the card and in less than 10 mins I had my service working.she went into detail as to why and we were both laughing as to how old the card was. Best guess 8 year old card. And it made sense.Life saver as I was catching a flight in the morning . So a big thanks to her for getting my service up and going !!”
“Closed my trunk lid of my car on my phone. It cracked the crystal. Half the screen was black could not use the phone. Went to Verizon. Marlon was the nice respectful young man that helped me. He did above and beyond pairing my new phone with my old phone I crunched lol. His experience showed when he new where to touch on my black screen . To be able to transfer information from old phone to new phone. Thank you Marlon. You are awesome 👌”