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“Samir was extremely professional and patient throughout the whole AT&T setup process. He explained everything clearly, made sure my internet was working perfectly before leaving, and gave amazing customer service. Definitely one of the best experiences I’ve had!”
“I walked in and they were able to take a little tool and clean out my charging port and walked out with no charge. Great customer service super fast super quick and I'm on my way. I would recommend them to anyone.”
“Amanda is amazing, if you are looking for someone who is professional & wonderful to deal with go see her. I made several appointments at the Verizon store 13620 south Tamiami trail and they were always super busy or long wait even with appt. This place there is no wait and just feels so good to feel cared about/ treated like a human.”
“Corwin is so helpful and patient. I came in with a complicated, long to do task list and he completed all of them happily and helped me figure out what was going on. He provided my with the best options and answered all my questions clearly! 11/10 experience with Corwin at this location!”
“Decided to upgrade my family‘s phones while on vacation. We went to the Gladiola Drive store and were very impressed. Staff were very informative and helpful. The store was well stocked, and we were greeted immediately and helped in a timely manner. Aiden, the store manager, handled all three of our transactions with ease.”
“I have been to the Bonita store on four different occassions and Kevin has always helped me. He is knowledgeable, informative, and always explains things in detail. He is also bilingual and was very helpful in explaining things to my wife who does not speak english. He is great at customer relations!! Thank you Kevin!!”
“Had a great experience at Verizon today thanks to John! He was super patient, knowledgeable, and really went out of his way to help us set everything up. He explained everything clearly and made the whole process easy. Definitely one of the best customer service experiences we’ve had there.”
“Subject: Shoutout to Victoria at AT&T(Fort Myers store)
I wanted to take a moment to recognize Victoria from the AT&T office for her outstanding service. I recently moved into a newly built house, and when I reached out to other providers like Xfinity, CenturyLink, and T-Mobile, they all said my address did not exist and refused to send anyone out.
Victoria stepped up and let me know about the one-week trial, assuring me it would meet my needs. I’m now on day two, working from home with no issues, and the device is handling multiple devices seamlessly.
Thanks again for the excellent support!
Best,
Keith”
“Dear Naples/ Bonita Community,
We are aware of instances when our location was closed during normal business hours. We take this very serious and have addressed the situation. We welcome you back to our location and we will be open during all future business hours to serve your wireless needs with At&t under new management. Thanks for your understanding and we look forward to seeing you soon!
Brayden Dorski
Store Manager
Marlon Puentes
Billingual Connectivity expert”
“I had a wonderful visit to Cricket Wireless in San Carlos Park, there was a variety of phones, which were the latest models of both Android and iOS. More importantly, the customer service with Carolina was personable and made a huge effort to make sure I was able to address my immediate needs. This was AWESOME because a phone is like a house key today, with access to banking, contacts, and opportunities. Thank you again, I am so happy to be a customer with Cricket.”
“Amy was extremely knowledgeable and was able to help me through a complicated phone swap situation I had, but she made the process smooth, I would recommend this location, all the staff are nice talented people.”
“I went into this location today because my phone was DEAD. Unfortunately neither of the well mannered young guys had seen my issue before. I was ready to purchase a new phone when one of the two amazingly got my phone to work again! They were more interested in my best interests, as I explained I was out of work, rather than sell me a phone I couldn't currently afford. Minor fix elsewhere for about $100 was suggested for now. Nice guys. I really appreciated their honesty and great customer service!”
“Can't believe the bad reviews here. We're on vacation and we had Cee-Cee help us out getting two lines and setting our phones up for us. Service was great from start to finish.”
“I was out of town, stopped in about 30 mins before they closed. The girl working was very polite and helpful. I explained my phone was having a service issue. She tested some things on the phone adn said its probably your Sim card is bad. It could be your phone but you'll have to buy a new Sim card and well try that. when she removed the old one she said wow I'm surprised your phone even worked . She explained why . And said oh yep it's the Sim card. She replace the card and in less than 10 mins I had my service working.she went into detail as to why and we were both laughing as to how old the card was. Best guess 8 year old card. And it made sense.Life saver as I was catching a flight in the morning . So a big thanks to her for getting my service up and going !!”
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“The salesperson Mery D was very efficient and accommodating.
She presented the new phone and set up the device very quickly. I had a very good experience interacting with her.”