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“Brayden was amazing to deal with. Great customer service. Highly recommended. Walked in and got what I needed quickly and efficiently. Would recommend AT&T to anyone. Competitive rates and services!”
“We experienced a waiting period of approximately 20 minutes before receiving assistance. However, Marcos provided exceptional service, and we highly recommend seeking his expertise.”
“Kyle was extremely helpful while I was trying to fix my Apple ID and get my new phone set up. I had been struggling with it, but he stayed patient and walked me through everything step by step. He made the whole process a lot less stressful and made sure everything was working before I left. Really appreciate the great customer service.”
“Store associates were very helpful professional and very nice! Samaj and Snthony were very helpful and I appreciate their knowledge and expertise of my phone! Samaj explained everything well so that I could understand! I have always had a great experience at this store!”
“I’ve had fantastic service here, Tyler and Nicole were a huge help yesterday when I had to go through my total business account and order a few new phones. Thanks again both!!”
“Excellent service, they treated me in the best way, I would return as many times as necessary, they were attentive to me, they answered all my questions and without a doubt they have that dedication to customer service”
“Lynette was extremely helpful and persistent as the system integration between the store and Verizon was malfunctioning. Three hours later she was able to complete my seemingly simple purchase!”
“I stopped in today and had the pleasure of speaking with Rodney. What an exceptional customer service representative! He took the time to really listen to my concerns and patiently helped me with my issue.
While we were talking, a few other customers came in. I encouraged him to assist them first, and I was thoroughly impressed watching him work—his professionalism, product knowledge, and friendly demeanor were outstanding. He made two great sales right in front of me, and it was clear the other customers appreciated his help just as much as I did.
Rodney then returned to assist me with my older Motorola G Stylus. I thought it was a battery issue, but he explained clearly and kindly that it was likely just a charging cord problem. He recommended a USB-C cord, noting that it was faster and more reliable. As it turns out, I had also been looking into lighting options for under my counter that required the same C-type setup—what a helpful coincidence!
We had a great conversation, and I left feeling both informed and valued as a customer. Rodney went above and beyond, and I will absolutely be back to see him again. He is a true asset to your team!”
“U Break I Fix was fantastic. We brought in my 9-year old’s PS5. They stayed in touch with us the whole time they had the console. They charged us what we were quoted even though it was more work than anticipated. They had the system for less than 24 hours. Highly recommend!”
“Stopped by to swap over to AT&T Edwin the store manager took excellent care of me an my family an got us a full deal with 3 phone 2 tablets an home internet was very pleased with his services will for sure be coming back moving forward!!”
“Emre helped me get my iPhone fixed. I went to pick it up the next day and it wasn’t ready, but he personally delivered it to my job within a few hours. I really appreciated that!”
“Great service, been here couple of times, John always helps me out, very hardworking, charming, kind and always trying to give me the best customer service. If you see him tip him, he deserves a raise and every penny he earns.”
“Thanks Guillermo for the great service you are a nice guy and you are well prepared, I appreciate the exceptional care that you took of my kids devices I wish you the best luck and am glad that boost mobile have you working on one of their stores, good job”
“I saw the Metro ad on TV, for Free Samsung 5G phone and a Free Tablet. I've been overpaying with TMobile. I was able to get a $40a month plan, unlimited Everything! Plus the new phone and in 30days I get the tablet too!The service was Great! It does take about an hour, as she needs your pin, and current account info to make the xfer and I had a lot of data to xfr. I'm on the new phone now, it's Fast! All my data, apps, email, photos are here.5stars”
“Dear Naples/ Bonita Community,
We are aware of instances when our location was closed during normal business hours. We take this very serious and have addressed the situation. We welcome you back to our location and we will be open during all future business hours to serve your wireless needs with At&t under new management. Thanks for your understanding and we look forward to seeing you soon!
Brayden Dorski
Store Manager
Marlon Puentes
Billingual Connectivity expert”
“The assistant was able see what the problem with my insurance account for my husband’s apple watch… he corrected it and replaced my husband's watch.
Ps I went to another Verizon location “ Prior “ and they did not even bother to correct the problem.
Just stated I had no insurance… which I did and do.”
“Cynthia was very helpful in getting me my upgraded phone. The entire staff was great & the process went by quickly. She answered all questions I had. Thank you!”
“This group of employees are beyond dedicated to resolving your problems, fixing any issues and going far beyond what is required to help make my purchase, fix my account and save me money.”
“Manny was amazing and nice but the tablet was horrible it was super slow and at first I tried to scan my card and it didn’t work but overall the time was great”
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“My camera stopped working on my IPhone 13 so I figured I would drive to the Apple repair shop only to find that they were just too busy to take a walk in… so I scheduled an appointment for the next day (today, Friday the 13th. I’m not superstitious but I didn’t want to drive all the way back up to Apple Store just to have them tell me that I needed a new camera. A friend recommended I go to the brand new Techy store inside of Walmart on East Trail since I lived down here I figured why not. I’m so glad I did! The young man in the photograph is named Jesus literally JESUS…he is not Spanish so it’s not pronounced “Hey-sues “. He said the cost for a new backside camera would be $159 BUT he could open the back and see if the cables needed cleaning and re-seated for $20 and said it’s worth a try and if it worked great and if not he would apply the $20 towards the $159. And guess what what happened? No GUESS! lol. ?. It was supposed to be an unlucky day and “JESUS HEALED MY PHONE” for $20 vs having to shell out $159! Very fair and honest phone service and repair shop…and THANK YOU JESUS!”