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“Put five stars these guys over here were very friendly and gave me all the information that I needed in order to get my new phone. They have a great team over there that will help you to find the best deal and they definitely found one for me I would ask for For Alex Junior or Ali for helping me in getting my new phone, we definitely recommend five stars Gotcha”
“Had problems with both mine and my husband’s phones and went to the Verizon store on Immokalee Road in Naples, Florida. Tawana CONCEPCION was the best consultant ever. So knowledgeable, and patient”
“Store associates were very helpful professional and very nice! Samaj and Snthony were very helpful and I appreciate their knowledge and expertise of my phone! Samaj explained everything well so that I could understand! I have always had a great experience at this store!”
“I’ve had fantastic service here, Tyler and Nicole were a huge help yesterday when I had to go through my total business account and order a few new phones. Thanks again both!!”
“Lynette helped me out today getting a new phone. She was super nice and helpful. Easily the most pleasant experience I’ve ever had at a Verizon store because of her outstanding customer service.”
“Thank you to the manager, Tyree, for making me feel like a valued customer. Even though my issue was minor, he took the time to listen and help me.
Unfortunately, my experience with Luis was the complete opposite. He rolled his eyes, walked away instead of assisting me, and seemed more interested in making a sale than providing customer service. Once he realized there wasn’t a sale to be made, he simply tapped out and handed me off to his manager.
Thankfully, Tyree stepped in and turned the experience around. His professionalism, patience, and willingness to help are exactly what great customer service should look like.”
“I had an amazing experience with Reina Rodriguez at Cricket Wireless! She was incredibly patient, knowledgeable, and took the time to answer all of my questions. She helped me choose the best plan for my needs and made the entire process quick and stress-free.
Her customer service was exceptional, and she truly went above and beyond to make sure I was satisfied. If you’re visiting Cricket Wireless, I highly recommend asking for Reina. Thank you for your outstanding service!”
“Great service and a very warm welcome regarding the screen for my Motorola Razr Ultra 2024; the other two uBreakiFix locations wouldn't replace it for me. Thanks again.”
“I stopped in today and had the pleasure of speaking with Rodney. What an exceptional customer service representative! He took the time to really listen to my concerns and patiently helped me with my issue.
While we were talking, a few other customers came in. I encouraged him to assist them first, and I was thoroughly impressed watching him work—his professionalism, product knowledge, and friendly demeanor were outstanding. He made two great sales right in front of me, and it was clear the other customers appreciated his help just as much as I did.
Rodney then returned to assist me with my older Motorola G Stylus. I thought it was a battery issue, but he explained clearly and kindly that it was likely just a charging cord problem. He recommended a USB-C cord, noting that it was faster and more reliable. As it turns out, I had also been looking into lighting options for under my counter that required the same C-type setup—what a helpful coincidence!
We had a great conversation, and I left feeling both informed and valued as a customer. Rodney went above and beyond, and I will absolutely be back to see him again. He is a true asset to your team!”
“Jayson helped us when I had to get a new sim for my daughters phone tonight after her original phone was dropped and lost in the ocean. He was efficient and very kind. Thank you!”
“Brayden was very helpful. We are 80 year olds navigating these Android phones and he helped a lot. We go back Monday for operating instructions and pick up our phones.”
“Stopped by to swap over to AT&T Edwin the store manager took excellent care of me an my family an got us a full deal with 3 phone 2 tablets an home internet was very pleased with his services will for sure be coming back moving forward!!”
“Guillermo helped me with my new phone activation he transferred all my information from my old phone to the new one and configured the boost mobile app very quick thanks for the great service keep the good work”
“Emre helped me get my iPhone fixed. I went to pick it up the next day and it wasn’t ready, but he personally delivered it to my job within a few hours. I really appreciated that!”
“Great service, been here couple of times, John always helps me out, very hardworking, charming, kind and always trying to give me the best customer service. If you see him tip him, he deserves a raise and every penny he earns.”
“This group of employees are beyond dedicated to resolving your problems, fixing any issues and going far beyond what is required to help make my purchase, fix my account and save me money.”
“I saw the Metro ad on TV, for Free Samsung 5G phone and a Free Tablet. I've been overpaying with TMobile. I was able to get a $40a month plan, unlimited Everything! Plus the new phone and in 30days I get the tablet too!The service was Great! It does take about an hour, as she needs your pin, and current account info to make the xfer and I had a lot of data to xfr. I'm on the new phone now, it's Fast! All my data, apps, email, photos are here.5stars”
“Worked w Angel. He went over and above… He handled all of the challenges thrown our way exceptionally. Thus making a challenging situation easier to deal with. 👍”
“Manny was amazing and nice but the tablet was horrible it was super slow and at first I tried to scan my card and it didn’t work but overall the time was great”
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“My camera stopped working on my IPhone 13 so I figured I would drive to the Apple repair shop only to find that they were just too busy to take a walk in… so I scheduled an appointment for the next day (today, Friday the 13th. I’m not superstitious but I didn’t want to drive all the way back up to Apple Store just to have them tell me that I needed a new camera. A friend recommended I go to the brand new Techy store inside of Walmart on East Trail since I lived down here I figured why not. I’m so glad I did! The young man in the photograph is named Jesus literally JESUS…he is not Spanish so it’s not pronounced “Hey-sues “. He said the cost for a new backside camera would be $159 BUT he could open the back and see if the cables needed cleaning and re-seated for $20 and said it’s worth a try and if it worked great and if not he would apply the $20 towards the $159. And guess what what happened? No GUESS! lol. ?. It was supposed to be an unlucky day and “JESUS HEALED MY PHONE” for $20 vs having to shell out $159! Very fair and honest phone service and repair shop…and THANK YOU JESUS!”