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“Luca and Anthony spent about 3 hours and countless phone calls addressing some back end technical issues with my account. Ultimately my problem was fixed and I left with exactly what I needed, two new phones AND a lower bill. Highly recommend this retailer store over the ATT corporate store on Dani Dr, who did nothing but dismiss my concerns.”
“I went in yesterday and was helped by Danny. Danny has always helped me the few times I’ve been in their store and he has always been fantastic! Always very helpful and very easy to work with!”
“Oh my goodness I can’t believe the guy who was working there he is amazing person for fixed my phone . I been trying last 3 months to visit all the places no one is able to fix it and my plan was this is my last try and he find out the problem and fixed very quickly. Thinks him and thanks Lord ????????”
“Corwin is so helpful and patient. I came in with a complicated, long to do task list and he completed all of them happily and helped me figure out what was going on. He provided my with the best options and answered all my questions clearly! 11/10 experience with Corwin at this location!”
“Went into AT & T for some suggestions on my phone and worked with an man named Jander .
He was very kind, knowledgeable,professional and really help me out.”
“Morgan had good customer service by greeting me at the door and being very helpful. Carsten was just as amazing. He came over and helped me with a couple issues I was having, we need more people like them today.”
“Chris at Palm Beach boot store went out of his way to stay over time to get our phones taken care of and get a squared away to where we saved money every month. He did an outstanding job and was very very polite If anybody needs a phone that has government assistance they need to come and see Chris at the boot store on Palm Beach Blvd.”
“Decided to upgrade my family‘s phones while on vacation. We went to the Gladiola Drive store and were very impressed. Staff were very informative and helpful. The store was well stocked, and we were greeted immediately and helped in a timely manner. Aiden, the store manager, handled all three of our transactions with ease.”
“From the moment my husband, and I walked in the store we were immediately greeted. We let the service representative know what we were looking for and it was taken care of. Great customer service.”
“Subject: Shoutout to Victoria at AT&T(Fort Myers store)
I wanted to take a moment to recognize Victoria from the AT&T office for her outstanding service. I recently moved into a newly built house, and when I reached out to other providers like Xfinity, CenturyLink, and T-Mobile, they all said my address did not exist and refused to send anyone out.
Victoria stepped up and let me know about the one-week trial, assuring me it would meet my needs. I’m now on day two, working from home with no issues, and the device is handling multiple devices seamlessly.
Thanks again for the excellent support!
Best,
Keith”
“I had a wonderful visit to Cricket Wireless in San Carlos Park, there was a variety of phones, which were the latest models of both Android and iOS. More importantly, the customer service with Carolina was personable and made a huge effort to make sure I was able to address my immediate needs. This was AWESOME because a phone is like a house key today, with access to banking, contacts, and opportunities. Thank you again, I am so happy to be a customer with Cricket.”
“My wife and I visited this store to purchase some new devices, and
we had the privilege of having Leighton as our customer service
representative. Leighton was very efficient, pleasant and knowledgeable. In short, if we were in business we would hire him immediately.”
“(Translated by Google) Excellent service from Francis, he communicates perfectly in English and Spanish, very professional and with 5-star customer service(Original)Excelente servicio x parte de Francis, se comunica en inglés y español perfectamente, muy profesional y con un trato al cliente de 5 estrellas”
“Dennis was patient, knowledgeable, and pleasant. We both felt like he cared about us and that made us comfortable. We have no reservations with recommending Dennis or Amy to anyone who asks us where they should go for help with their Verizon service.”
“(Translated by Google) They treated me VERY WELL, They fixed my problem in a very short time, Excellent Service, Thank you very much !!!!(Original)Me Atendieron MUY BIEN, Me Arreglaron Mi Problema en Muy Poco Tiempo, Excelente Servicio, Muchas Gracias!!!!”
“Yris in customer service was very helpful when my husband's phone would not turn on. She took care of him when he got the phone in September 2023 and knew it should be covered by Motorola's warranty. She was able to print off the receipt with IMEI number and stayed with us while we called Motorola. She was very helpful and is an asset to Cricket. Thank you Yris”
“I went in to pay a bill and ended up switching services and buying a new phone. THe Motorola razr. I love it and I was able to purchase the phone and a new tablet for under $100. I was due for upgrades... But the customer service personnel took care of me and went above expectations!!! Check it out for your self!!!!”
“How do I begin? As a long time AT&T customer, Alex, is without question, by far the most competent AT&T representative i have ever had to answer and solve my problems and questions. He is congial, extremely knowledgeable and has the patience of a saint. Both my wife and I are senior citizens, so, that in itself is a challenge. Suffice it to say, AT&T is extremely fortunate to have such a highly qualified employee like Alex.”
“Had my phone screen fixed on my 13 pro max as it was broken for a long time. It was done in about 30 minutes and my phone looks brand new! Very reasonable prices, absolutely!”
“After being with Metro for 25 years I switch to Cricket because after talking with Wanda here she made a great deal for me that I couldn't beat and I highly recommend that you come see her for anything that you need.”
“I went into this location today because my phone was DEAD. Unfortunately neither of the well mannered young guys had seen my issue before. I was ready to purchase a new phone when one of the two amazingly got my phone to work again! They were more interested in my best interests, as I explained I was out of work, rather than sell me a phone I couldn't currently afford. Minor fix elsewhere for about $100 was suggested for now. Nice guys. I really appreciated their honesty and great customer service!”
“Can't believe the bad reviews here. We're on vacation and we had Cee-Cee help us out getting two lines and setting our phones up for us. Service was great from start to finish.”
“I was a metro pcs customer for 4 yrs when david managed to get me to switch over. David's customer service was second to none. Thank you David for the amazing work. Im definitely loving the phones as well as our plans. Definitely recommend going to this cricket kiosk.”
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“This store is a lifesaver!!! Able to restore my phone...and also saved me from needing to buy a new phone!! They have customer service plus!!! Highly recommend their services!!!”