Metro by T-Mobile at the Badlands Drive location receives consistent praise for excellent customer service. Multiple reviews highlight staff members who are friendly, polite, and go above and beyond. Employees are commended for being attentive, taking time to help customers, and working collaboratively to find solutions that meet specific needs and financial considerations. The staff is knowledgeable about products and plans, with one reviewer noting an issue was resolved in less than five minutes. The atmosphere in the store is described as pleasant. Customers specifically recommend this location due to the great customer service displayed by the team, who are willing to help even after hours. The store offers prepaid plans and phones from brands like Apple and Samsung.
Amari was very nice and very helpful is picking out a new phone.it was worth the drive
December 2024
Came in with a issue lost my phone and wasn't sure if I could transfer all of my info to the new phone but Lia was very helpful and charismatic she needs a raise or promotion thank you Lia
June 2024
Jose, was amazing he was so polite and he took the time to work with my broken phone and get all my info switched for me. Thank you so much Jose. You deserve a raise.
