Metro by T-Mobile offers value-packed prepaid cell phone plans with unlimited 5G data at great prices. The store provides excellent customer service and very satisfied customers note the staff is super patient, extra friendly, and willing to help. They completely understand what customers need and help them achieve it, working with their budget to find the best option on devices. Multiple reviews mention that the staff and management at this specific store changed their mind after previous horrible experiences with Metro, citing that they couldn't have asked for better customer service. The manager is noted for training new employees well. While most feedback is highly positive, one customer mentioned having some technical issues with the correct bill total showing on the app. Overall, customers report a great experience from the greeting to the exit.
Axel is absolutely amazing!! Great job on promoting him!!!! Great customer service skills, very friendly and helpful!!
August 2026
The short girl who works in the counter is absolutely amazing she fixed my phone and told me about the tablet promotion I had. I got a new tablet for $20 and my phone fixed. Thank you
June 2026
It's rare to find someone who genuinely cares about helping customers and goes above and beyond to make sure they leave satisfied. If you're looking for great service and expert assistance, I highly recommend visiting this MetroPCS location and asking for Lisney. Thank you for the exceptional experience!
