Verizon is a reliable and customer-focused business that offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit their conveniently located stores or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store staff are praised for their exceptional customer service, with customers reporting positive experiences from start to finish. Employees are described as genuinely helpful, patient, and knowledgeable, taking the time to understand customer needs and provide the best solutions. The store's specialist staff, such as Tony Henson, are particularly commended for their professionalism and willingness to resolve even the most complex account issues. Customers appreciate the store's efficient and hassle-free service, with one reviewer noting they were in and out in just 15 minutes. Appointments are recommended to ensure a smooth and convenient experience. Overall, Verizon's Brandon store is highly recommended for its excellent customer service and wide range of mobile, internet, and business offerings.
Staff were super nice/ honest. And they didn’t try to sell me or pitch me a bunch of crap I don’t need!!!
April 2026
Had a great weekend on the water. Learned that I could swim but my phone could not. Needless to say I needed to buy a new one. Bryce did a great job at explaining my upgrade and getting me set up this past Sunday. Highly recommended to anyone stopping by.
March 2026
Robert L. is an amazing customer services manager! Follows through in every way
