Metro by T-Mobile offers excellent customer service, as highlighted by multiple reviews. Customers appreciate the friendly and professional staff, particularly noting their helpfulness in selecting new phones and answering questions. One reviewer had a great experience with an employee, while another praised the prompt and courteous service they received during a phone number transition from T-Mobile. Many customers have been with Metro for years and enjoy great promotions, including free upgrades every six months. Overall, this location is recommended for its knowledgeable staff and commitment to customer satisfaction.
Great customer service and knowledgeable all the time!! 👍👍
September 2024
Had a great experience Abigail is the best only go there if she's there. She was professional and friendly and overall took great care of me getting a new phone.
August 2023
Excellent treatment in both languages, Spanish and English