Metro by T-Mobile offers excellent customer service, as highlighted by multiple reviews. Customers appreciate the friendly and professional staff, particularly noting their helpfulness in selecting new phones and answering questions. One reviewer had a great experience with an employee, while another praised the prompt and courteous service they received during a phone number transition from T-Mobile. Many customers have been with Metro for years and enjoy great promotions, including free upgrades every six months. Overall, this location is recommended for its knowledgeable staff and commitment to customer satisfaction.
Went here to upgrade my phone because they always help me with any issues. Thank you Brenda
April 2026
I was having issues with my phone and Mrs. Brenda helped me and fixed the issues. Very knowledgeable
April 2026
“Brenda provided excellent customer service and was patient while helping me understand my plan options. She explained everything clearly, answered my questions, and made the process easy. Her professionalism and friendliness made a big difference. I would recommend her for her strong communication and helpful attitude.”
