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“Ryan Barry is absolutely amazing. He spent time and went above and beyond to help me to get a second phone number. He needs a raise immediately and they need to understand how important that his level of such a young person and how critically is for somebody older like me to navigate the system. I wish I could give him 10 stars.”
“Graham took such good care of us! Cleaned up our phones and got us back on track! He's the best tech we've had and explained things that we didn't understand!”
“Julian stayed late and helped multiple customers get everything figure out. Didn’t complain about a thing and was super friendly the whole time. I was in a pinch as my phone was broken for weeks and I needed it by the next day and he clutched up super heavily. Great service is always about going above and beyond and he did just that. Thanks man. 😁”
“We used to think Jorge was the best representative, but today we went to return an old phone and met Michael (the manager) and Ramses; we’ve decided this will be our favorite store from now on. Thanks, guys, for proving that buying a new phone can be a pleasant experience—rather than an hours-long ordeal that leaves you confused and facing astronomical bills. I recommend them 100 %. 😀👍”
“Quick and easy transaction today at the Del Prado Cricket store in Cape Coral. Jonathan Valdez helped my son get a new iPhone after his broke. Recommend checking out this store if you need any phone help.”
“Daniella was fantastic! I am not the sharpest tool in the shed when it comes to technology and she set me up with everything my old phone had and made it was good to go before I left. I wish I could leave a higher rating for her ,will be coming back to her in the future for any needed help!”
“I had an excellent experience with Liz and Yeanet AT&T Consumer Service. The representatives were professional, patient, and very knowledgeable. They listened carefully to my concerns, answered all of my questions, and resolved my issue quickly and efficiently. The entire process was smooth, and I truly appreciated the friendly attitude and outstanding customer support. I highly recommend AT&T for their excellent customer service. Thank you for making my experience so easy and stress-free!”
“Shalimar, the Pine Island and Santa Barbara store manager is most helpful and very efficient . She helped us switch from a different company to Cricket quickly and with a great attitude and great customer service ! Thank you so much. That’s a 5+ stars from my husband and I !”
“We are extremely happy with the service at this AT&T Store.
Unfortunately, I don’t know the employee’s name, but he was absolutely amazing and really knew what he was doing. I needed an eSIM, but at that moment I did not yet have an American phone, only a prepaid card, so the eSIM first had to be installed on my husband’s phone. Even though his phone was set to German, the employee immediately understood everything and handled it perfectly.
Later, we bought a new phone somewhere else and tried to transfer the eSIM at another store, but it did not work at all. So we went back to this AT&T Store, and he managed to fix everything. There had been some kind of lock or PIN issue that should not have been there, but he figured it out, removed the problem, and successfully installed the eSIM on my new phone.
Since then, everything has been working perfectly.
He was knowledgeable, patient, friendly, and very professional. We are more than satisfied, and if we sign any future contracts with AT&T, we will definitely come back to this store for advice and service.
Thank you so much again to this employee. Five stars, absolutely deserved.”
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“Andrew was great did a wonderful job and had the phone back on the same day. Only downfall was the cost to replace the screen seemed very expensive but other than cost all went wonderfully.”