“Elisa was great. i came in with so many questions I previously was with at&t and i switched over with no problem. i left with a cheaper phone plan and a new phone. i’ll always come back and ask for her and her help!!!”
“Had some issues regarding my locked phone and website support was sending me in circles for weeks. Finally went to the Verizon store nearest to see if someone would finally help. Cordell greeted me and was more than willing to get my situation sorted. Went above and beyond to try and get my phone unlocked. Still waiting for an outcome on the unlocking but im appreciative of his efforts. Thank you Cordell.”
“I just took my iPhone because the charger piece broke inside. I just told Devan the problem and without even an appointment he took my phone and knew right away how to fix it and didn’t even charged me anything. Thank you so much!!!! I always bring my devices here to be repaired and they always have been amazing. Great service all the time. Thank you so much!!!!!!
Highly recommend this place. You have a customer for life.”
“Marv is the best. phone screen fixed and repaired in under an hour. He called the warehouse and picked it up express. 5 star service all the way. The Doc worked his magic with me.”
“The best place to take phones to get repaired tablets I literally have took in both there. Customer service was amazing the turnaround times upgrade I personally wouldn’t go anywhere anywhere else.”
“Ralph has been beyond helpful. My phone has been jammed and backed up—but he has been wonderfully helpful and fixed my phone! Yea!! So glad he is with AT&T! Thank you!”
“Excellent service, honest and reasonable pricing. Fixed my wife's phone in 20 mins and gave us good advice for how long the repair might last. ( Water damage ) Recommended!!!”
“Austin and Steven are awesome!!!!! They are so professional & knowledgeable. They knew every answer to our questions and were beyond helpful. It was refreshing to go into a store and meet two people who actually seemed to love their job and cared to help.”
“Roger is the best!!!
I have fixed my Samsung 21 Ultra that had gotten ran over by multiple cars and it is brand new!!!
His attention detail and experience is worth every dollar.
I fully recommend him for any repair.
Great work and at a reasonable price.
Roger was phenomenal with fixing my cell phone. My phone fell and I ran over it several times and now it's like new. Their attention to detail and experience makes up for the price of the repair.
I recommend it with any arrangement. Excellent work and a reasonable price.”
“Matthew the manager at Cricket assisted me in the most impressive Customer Care I've ever received in a retail store. I was having a lot of issues with T-Mobile and he ported my son's number and mine. He transfered all apps, data, phone numbers, pictures and on top of that, he hooked us up with HBO Max and gave us a way better plan with truly unlimited data with no slow downs like I was experiencing with T-Mobile. Once again, this gentleman's customer service goes above and beyond of what I have ever experienced. Cricket haves a great acet with Mr. Matthew on board.??”
“Fred was absolutely amazing and patient with our process of getting a new line and getting other lines reconnected. We were here in Orlando on vacation and everything went chaos on our last date with phones. Fred you ROCK!”
“Cristian was very helpful I was dealing with an issue for three days and no one could help me I walked into the AT&T store the staff was very helpful and the service was fast and excellent I would advise anyone in this area to come to this location if you need assistance”
“Leomarys allowed my experience at cricket to be a great one! She is knowledgeable, did a great job in making sure all my needs were met and really just turned a negative day into such a positive one! Not only is my new phone great but the cellular service and with my store experience, it was just perfect! Thank you Leomarys, your doing such an amazing job taking care of your store and clients! You deserve the recognition ?”
“Stop by just for a screen protector but found the deals cricket offers are INCREDIBLE! 10/10 customer service as well, Lirey was very helpful and explained everything clearly.”
“It is the store we have been going to for more than 8 years, we love the service, the customer service. The owner is charming and always has good offers. We will definitely continue using your services!!! ☆☆☆☆☆”
“I was at Cricket tonight it was 7:30 the young lady there was very courteous patien.t which is hard to find these days and really was professional I highly recommend and the service is fantastic”
“We stopped in today for help with my son’s phone and want to give a HUGE shout out to the team for taking such great care of us (Brad & Vic)! Brad thank you so much for making everything easy for us! Thank you for being so patient with us, helping us decide which phone to get, helping us with the screen protectors and of course, the great deals on the phone and accessories! We’ve never had this enjoyable of an experience getting a new phone (which we really hadn’t even planned on)! We are so grateful we stopped in and thankful for Brad and his team! We definitely will come back to this location! And of course, my son is thrilled with his new phone (iPhone 15)! Thank you for everything!”
“A recent issue with a faulty phone that messed up my weekend was resolved efficiently by a very helpful customer service representative named Amanda. She went above and beyond. She is an extraordinary person with a beautiful heart, always willing to help even at the last minute of her shift. I already sent your store address to tone of friends. Thank you so very much Amanda, your assistance was greatly appreciated ?! Keep being you? keep shining
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“So I had two issues my phone would not accept emails and my other phone needed to be reinstated.So I searched for a AT&T store and thank god I found this one.They did a fantastic job in a shirt amount of time. Valentina was the best help.”
“We had a representative Christian and he was amazing. I suggest everyone go to his quick use efficient and he was on time and did everything wonderful thank you so much for Christian.”
“It's not the first time I've come, I've come for other phones years ago and I've recommended people, the truth is the service and quality of this place is the best, they do the job super fast!!! I recommend ? %”
“JT and Ricky were extremely helpful. My wife and I were having a phone issue and came into the store right at closing. They were helpful, fixed our problems and were incredibly kind in the process. Highly recommend!!”
“I needed a new phone from cricket so I went to the closet store. I am glad I chose this one, had 2 ladies take very good care of me. Walked out with a new phone but came back in a day for them to help me transfer info from my old phone to my new. Always greeted with a smile and excellent help”
“I had the pleasure of dealing with Patrick after I misplaced my phone.Needless to say I was stressed. He took his time with helping me to get another phone. He retrieved most of my information and answered my questions. I gave him a 10+ and want management to know that he is great asset to your stores.”
“I have replaced my cell phone twice at this store and the experience has always been very good and positive. Two days ago I acquired a new device and the service provided was excellent. Jose helped me with everything and was very patient clarifying my doubts and helping me with all that password stuff where I am a complete disaster. I recommend this place 100%”
“I had a problem with my phone that I bought elsewhere and they solved that problem here, they have a very friendly staff, with good knowledge and very good service. I also bought some accessories and they gave me a good price and discount. I recommend this store 100%, also the place is very good and safe, since it is inside a mall. Thanks Metro”
“Received amazing support and help. Another store gave me a bad deal and they made it right. Chris was very professional and helpful and he saved me a ton of money and headaches”
“Great experience at the AT&T Store. Helpful knowledgeable person assisted myself when I went to make a payment and also showed me other phones and offered services so I might want to add to my services. I am definitely coming back more often.”
“Great service by the representative this person actually knew what I needed and the solution for the issue that I had. I'm pretty sure that the rest of the team would've done the same thanks management and thanks my representative Mr. Enrique Santiago...thanks”
“Josmy is a cordial and knowledgeable young man. He took his time to change many appps in my phone and to make it easier to use. Mine is several years old, so when I inquired about purchasing a new one, he went out of his way to find me a comparable update at a reasonable price. He spent a great deal of time with me and it was well worth my time!”