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“Elisa was great. i came in with so many questions I previously was with at&t and i switched over with no problem. i left with a cheaper phone plan and a new phone. i’ll always come back and ask for her and her help!!!”
“Michael was the best and helped me set up my Military discount and Auto Pay discount! Excellent and very thorough and professional. He is an asset to the company!”
“I just took my iPhone because the charger piece broke inside. I just told Devan the problem and without even an appointment he took my phone and knew right away how to fix it and didn’t even charged me anything. Thank you so much!!!! I always bring my devices here to be repaired and they always have been amazing. Great service all the time. Thank you so much!!!!!!
Highly recommend this place. You have a customer for life.”
“Broke my phone today, called Phone Clinic super super friendly literally the friendliest person on the phone, my biggest fear was paying an arm and a leg but they were reasonable, fair & awesome! Thank you to Marv!”
“Ali at ProFiix Southchase was amazing! We bought a pink iPhone 15 and the service was top-notch from start to finish. Ali was super helpful, knowledgeable, and made the whole process easy and enjoyable. We also ended up getting a case and a screen protector, and everything was installed perfectly. Highly recommend ProFiix Southchase, ask for Ali!”
“My experience at this store is excellent. I’ve been coming here for years and Jesse always takes care of what I need. He has a lot of patience and takes his time to explain everything I need to know and always provides great information. Thank you so much Jesse for all your help and for everything that you do!”
“I've worked and managed many cellular stores myself. My expectations are obviously gonna be different. I was really impressed with the service.Kayla was super knowledgeable and helpful. She was able to troubleshoot something I could not while also helping other team members.”
“Excellent service, honest and reasonable pricing. Fixed my wife's phone in 20 mins and gave us good advice for how long the repair might last. ( Water damage ) Recommended!!!”
“I’m a recent customer of Verizon. I was having issues changing my lines from T-Mbobile to verizon. It was giving me some hard issues until I found Steven in this location. He was extremely friendly and helpful, thanks a lot Steven for all your patience and kindness support.”
“CESAR I truly appreciate the efforts you placed forth in transferring all of my data to my new phone under extraordinary circumstances. Your price was fair & your service impeccable. Many thx.”
“Roger is the best!!!
I have fixed my Samsung 21 Ultra that had gotten ran over by multiple cars and it is brand new!!!
His attention detail and experience is worth every dollar.
I fully recommend him for any repair.
Great work and at a reasonable price.
Roger was phenomenal with fixing my cell phone. My phone fell and I ran over it several times and now it's like new. Their attention to detail and experience makes up for the price of the repair.
I recommend it with any arrangement. Excellent work and a reasonable price.”
“I came on a Saturday and I was surprised with how quick they attended me. Karen. V was so attentive and also the diligence of Karen.A. Alejandro was also a great help with his persistence and support the whole time: I had a bit of a tough issue to solve but they tried and beyond. Thank you guys so much for all your help ? God bless.”
“I am Ecstatic about this AWESOME SIMPLE MOBILE phone and repair this SUPER HOT MAN named JAVIER that has just fixed my new TABLET in like REALLY REALLY SUPER FAST minutes when my phone company sent me to 8 different STORES and all the EMPLOYEES did was mess around and not one person helped me at all. So for now on I TRULY RECOMMEND for all or anyone go to this WONDERFUL phone and repair store . And you will be Greeted with Smiles and real people that treat you like family and take all the stress away and make your situation at ease. I give them A MILLION and more GOLD STARS. Thank you for helping me And making my stress at ease. I look forward to going back soon and DROPPING METRO PC. And starting over with a new phone. Thank you very much and GOD BLESS all. Tanya ??????????????”
“Leomarys allowed my experience at cricket to be a great one! She is knowledgeable, did a great job in making sure all my needs were met and really just turned a negative day into such a positive one! Not only is my new phone great but the cellular service and with my store experience, it was just perfect! Thank you Leomarys, your doing such an amazing job taking care of your store and clients! You deserve the recognition ?”
“Customer service is excellent here, they listen to your problem and always find the solution. Store has always been clean and organized since Yainid has been there! Thank you.”
“It is the store we have been going to for more than 8 years, we love the service, the customer service. The owner is charming and always has good offers. We will definitely continue using your services!!! ☆☆☆☆☆”
“A recent issue with a faulty phone that messed up my weekend was resolved efficiently by a very helpful customer service representative named Amanda. She went above and beyond. She is an extraordinary person with a beautiful heart, always willing to help even at the last minute of her shift. I already sent your store address to tone of friends. Thank you so very much Amanda, your assistance was greatly appreciated ?! Keep being you? keep shining
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“We had a representative Christian and he was amazing. I suggest everyone go to his quick use efficient and he was on time and did everything wonderful thank you so much for Christian.”
“It's not the first time I've come, I've come for other phones years ago and I've recommended people, the truth is the service and quality of this place is the best, they do the job super fast!!! I recommend ? %”
“Believe it or not cricket surprised me today their attitudes were easy going and they represented such great positive energy. I felt welcomed in their store as soon as I arrived! Although their marketing imagery may not be as cutting edge and urban as some of its competitors their customer reps got the right vibe to make me want to spend my money with them. You guys are golden in my eyes at that current location.?⭐ May the odds continue to be in your favor my young cricket Padawans! Great way to show out today you've actually raised my bar of expectations. I expect to see more of your other stores following the same suit.”
“I went to Brazil on vacation in November and added the international unlimited calling and texting plan. When I returned, my phone could only make calls to some numbers.
I called Tech Support, and three different technicians tried to help me over the phone, but none of them were able to fix the issue. After two months, I decided to go to the store.
Today I was helped by Tanya, who provided excellent customer service. However, the person who actually solved my problem was Johnny! He is a young man who asked to take a look at my phone.
The solution was SUPER SIMPLE, and none of the technical support agents had figured it out.
Thank you so much, Johnny!”
“We stopped in today for help with my son’s phone and want to give a HUGE shout out to the team for taking such great care of us (Brad & Vic)! Brad thank you so much for making everything easy for us! Thank you for being so patient with us, helping us decide which phone to get, helping us with the screen protectors and of course, the great deals on the phone and accessories! We’ve never had this enjoyable of an experience getting a new phone (which we really hadn’t even planned on)! We are so grateful we stopped in and thankful for Brad and his team! We definitely will come back to this location! And of course, my son is thrilled with his new phone (iPhone 15)! Thank you for everything!”
“So I had two issues my phone would not accept emails and my other phone needed to be reinstated.So I searched for a AT&T store and thank god I found this one.They did a fantastic job in a shirt amount of time. Valentina was the best help.”
“I have replaced my cell phone twice at this store and the experience has always been very good and positive. Two days ago I acquired a new device and the service provided was excellent. Jose helped me with everything and was very patient clarifying my doubts and helping me with all that password stuff where I am a complete disaster. I recommend this place 100%”
“I needed a new phone from cricket so I went to the closet store. I am glad I chose this one, had 2 ladies take very good care of me. Walked out with a new phone but came back in a day for them to help me transfer info from my old phone to my new. Always greeted with a smile and excellent help”
“I had the pleasure of dealing with Patrick after I misplaced my phone.Needless to say I was stressed. He took his time with helping me to get another phone. He retrieved most of my information and answered my questions. I gave him a 10+ and want management to know that he is great asset to your stores.”
“Juan was very helpful and welcomed me when I came into the store. He told me he would be right with me. Ge was patient and He helped me get the best deals possible! Hire more people like Juan”
“Received amazing support and help. Another store gave me a bad deal and they made it right. Chris was very professional and helpful and he saved me a ton of money and headaches”
“Great experience at the AT&T Store. Helpful knowledgeable person assisted myself when I went to make a payment and also showed me other phones and offered services so I might want to add to my services. I am definitely coming back more often.”
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“Josmy is a cordial and knowledgeable young man. He took his time to change many appps in my phone and to make it easier to use. Mine is several years old, so when I inquired about purchasing a new one, he went out of his way to find me a comparable update at a reasonable price. He spent a great deal of time with me and it was well worth my time!”