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“Got a flat tire at nine in the morning, Colby had us on the road by noon with a special order tire that he had to bring in. It was a great experience, and we truly appreciate his efforts to get us home safely! Thank you, Colby and the team!”
“Picked up at Orlando International. Customer service given by Chelicia was great after a minor issue that was our own fault and not Sixt.
Vehicle was easy to collect, across the road via a tunnel and up to P1. Keys are in the car allocated but a huge security barrier prevents you driving off before scanning your reservation with an attendant.
Vehicle was dropped off at International drive. There wasnt enough parking stops dedicated to SIXT due to work on the site but we parked close by and dropped the keys in the out of hours box with a note.
Cant fault the cars at all.
Cant fault the customer services.
They do try to up sell you a toll pass which can be good value if you need it but by using Google maps and clicking avoid tolls... you can save a little if you dont mine a very minor increase in travel times.
Would happily book again.
I must have put in the wrong email address because I didnt get any follow up emails, but it wasnt needed.”
“Enterprise is the only rental car company I have used for years. Their website is very user-friendly and allows me to reserve my vehicle online. Pick up and drop off are always handled with friendly and helpful employees. I would definitely recommend Enterprise for your rental company.”
“I rented a car in February and was helped by Diane at alamo car care. She had great customer service, lovely manner and because of this I’ll be coming back to Florida in June and rebooking with Alamo car care. I also extended my rental over email and was helped by Patti. Again lovely customer service with prompt responses and professionalism”
“The smooth pickup of getting the rental from the airport was really appreciated, the Wagoneer was an amazing experience to drive, it was so clean and fit all our luggage for 7 perfectly. When we had to extend the rental it was a breeze and drop off was quick as we rushed to get to our gate with time to spare. Thank you.”
“Had a great experience with our car rental that we received from Tracey at Doubletree Disney Springs. They didn't have a car in the category we booked but when we returned a couple of hours later, Tracey had an excellent, nearly new car for our mini trip while on vacation. We didn't return it to that branch of Budget, we returned it to Holiday Inn near Universal. Unfortunately the agent at that branch was not as friendly. If getting a car again in Orlando we will be collecting it and returning it from the Doubletree hotel at Disney Springs.”
“I recently rented from SIXT at Margaritaville in Kissimmee, and it was one of the smoothest rental experiences I’ve ever had. From start to finish, the process was fast, seamless, and completely stress-free. Juan was absolutely amazing, he went above and beyond to make sure everything was taken care of and explained clearly. His professionalism and friendly attitude really stood out and made me feel like a valued customer. Maria was absolutely amazing to work with as well. She was very knowledgeable and efficient.
The entire staff at this location is consistently helpful, knowledgeable, and attentive. They take the time to answer questions, offer guidance, and ensure you’re comfortable with your rental before you drive away. It’s clear that customer service is a top priority here, which makes a big difference compared to other rental companies.
I left feeling confident and taken care of, and I’ll definitely continue choosing this SIXT location for all of my future rentals. Highly recommend to anyone looking for an easy, reliable, and pleasant rental experience in the Kissimmee area.”
“The cost per day for the vehicle was great!!! The reason why I didn’t give a 5 star was because I was told that I didn’t have to pay for it up front but when I returned the vehicle. So I had to move money around to pay up front. Not a good start for a vacation!!”
“This place is listed as a dollar rental through Google and if you call Dollar they will tell you to go to this location, however the sign says Hertz rental this is the location where I had to exchange my dollar car halfway through the our trip. Customer service here was fantastic!”
“If you do your ground work, this is very convenient and smooth. The Hertz desk is not permanently staffed, it’s by appointment only. (On the first floor next to Marriott Vacation Club desk.) Call the number listed here on Google a day or two ahead of pickup to confirm everything. Don’t let the front desk mislead you; deal with Hertz directly. I was glad I used Hertz here and avoided more rideshares … but I called them to confirm my online reservation”
“Excellent service here visiting from the UK on holiday. Gentleman by the name of Norm was fantastic , friendly ,informative and even gave us some tips on good place to eat. Pick up and drop off were no issues at all and in a convenient location, just head into hotel lobby and on your left hand side. Thank you for supporting in our rental which helped us get around on our holiday. Would recommend and use again.”
“Had such a wonderful experience with
Lisa! I scheduled my reservation for the wrong day, and she helped me get things sorted with such a kind and helpful attitude. Really saved the day!”
“Lisa was amazing and nothing short of excellent customer service. She was knowledgeable and quick. I can't be any more happy with my experience with Avis and Lisa.”
“I had read all the reviews and was concerned. I saw a few on toll issues. So I brought my own ezpass to cover the toll. They told me they charge 10.00 a toll so if you want to avoid tolls look at getting a transponder of your own or pay the high fees for use of rental car toll payment system. I had no issue getting my car. I made the reservation a month in advance if my trip. I made sure i had insurance coverage through my credit card and my personal policy and I brought proof. The location had moved it is at the old gas station and it as hertz on the sign. Hertz owns dollar and thrifty and they are all in the same place.”
“Fatima is a great help as always. She very professional and care driven. I wish all Avis representatives were like her.
Car is always ready when I need it, and the exact car I request from the app.”
“Great Customer Service
Employee Luz was awesome. She assisted me with an issue I had with a vehicle that I rented from another city and took care of it with no questions asked. I was placed in an upgraded vehicle in less than 5 minutes.”
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“Good day. Would be visiting soon (early April) from another country and interested in booking a vehicle for part of my stay as I would be staying in a hotel close. Can you please provide the process and also average price rate for a rental per day? Thank you”
“Mary at the counter at the Old Town Kissimmee Fl location provided excellent customer service. She was able to provide me with the type of vehicle I wanted. She always had a smile on and a great attitude.”
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“As Always best service and politeness with all staff members. Thanks Mel and Gabriela. You both have gone beyond your best to accommodate my needs. God Blessed ?”