“We went into this Verizon store in need of a new phone after my toddler threw mine in a pool. Karina and Topher were extremely kind and helpful, they turned our day around. It was the most pleasant experience I’ve had at a cell phone store. They took their time helping find the right thing for us and were transparent in products and options. We are so glad we chose this store and will continue to return in the future. It’s really refreshing having quality service and working with knowledgeable sales people.”
“Julie was very nice, helpful and gave me great customer service. She exceeded all my expectations and went above and beyond in a professional as well as friendly manner. Im not a resident of Florida, im only here for a few weeks for work but I feel like had I been. I would only go to Julie's store to shop and purchase products ! She's a gem ! GIVE HER A RAISE !!! CEO even !”
“iPhone was inoperable( no calls in or out ). Stopped by ATT store at 6375 N Wickham and Kevin and Xavier were super friendly and helpful!! Installed a new E sim and I was on my way!!”
“The customer service is excellent, attentive, professional, and human :)
They assisted me with great patience and knowledge and saved my overseas trip with their seevice.”
10AM - 8PM
1046 Dixon Blvd Ste 112, Cocoa
Mobile Phones
“I went to the Dixon location Cynthia/Cindy waited on me.She was awesome. I employed 19 employees and you have a keeper. She should be management. Because of her I switched from Boost. They were all closed. She was busy and fast. Thanks”
“I just Want to say I went to Cocoa Store On 520 not once but multiple times , & Harlan He’s Amazing , he explain every thing so perfect I didn’t have any doubts he switch me and my wife from AT&T and gave us the best deal of our life’s he explain every phone and every plan even offer internet & Tablets as well he the first person who made make so much sense. Because most people just say things but he definitely explain it PERFECT GOO METRO FLEX FLEX”
“Old phone problem. Diagnosed properly. Trusted her bought a new phone. Once transaction an upload complete good buy. The associate ended up completely my new phone set up”
“My phone was doing all kinds of crazy things. Joseph had a superb attitude and worked diligently to repair. I thought I would have to leave it and pick it up later. No! He got right to work, working between customers, yet giving attention to my phone. He did an excellent job, and I was definitely pleased with the price, and I will not hesitate to return if services are ever needed again.”
“I had a fantastic experience at the T-Mobile store thanks to Arjun. He was incredibly helpful and knowledgeable, guiding me through all the options and making sure I got the perfect plan and phone. Arjun’s friendly and patient approach made the whole process smooth and stress-free. Highly recommend asking for Arjun if you visit!???”
“Hector was incredibly helpful and patient! Hector was also able to successfully multitask my issue and other customers and the telephone. I will definitely be back to this location!”
“Angel was absolutely amazing! From the moment I walked into the store, he was friendly, knowledgeable, and incredibly patient. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. You can tell he genuinely cares about helping customers and making sure they leave happy. If you're heading to T-Mobile, definitely ask for Angel!”
“The team in the Viera has been customer focused and provided superior service each of the 3-4 times we’ve been in the store in the be past year. Today (7/10) is most recent and Brian did an exceptional job helping me with a tricky and time sensitive telephone number transition. His professionalism and patience to get to a solution in an expeditious timeframe was key to a successful conclusion, and very happy customer. Thanks for an outstanding job well done!”
“I can say Harlan is amazing he’s genuine he’s unique and is ENERGY IS amazing I came all the way from Orlando just to see him cause a friend of a friend told me about him he gave me and my family the best deal we switch from Verizon all I can say he the best representative ever met in my life and he also took time with us told us about our plan and explain everything down to detail . Metro he has talent he has a heart and he’s great we happily proud to be apart of metro”
“Eli was fantastic! Very friendly & efficient! Saved me a trip to Florida Mall! Knowledgeable guy- great employee- a keeper! Will as for him if I need to come back! Jane B.”
“I ran to Verizon this week because I did something to my new phone that rendered it unusable. I was in a panic. The team at this Verizon location was great, especially Avi, who patiently worked his way to the solution that got me back up and running. Thanks so much!!”
“We went in to upgrade our phones. I was afraid it was going to take a long time and always cringe at the thought of sitting around, waiting in a phone store. Cam and Tristan helped us find the best deal on new phones without wasting our time. They listened to our new requirements for phones and service and found us a great deal that was perfect for us. They were very friendly, knowledgeable and a pleasure to do business with.”