Hertz Car Rental at Miami International Airport offers a wide selection of vehicles for rent, including luxury cars, sports cars, SUVs, electric vehicles, vans, and trucks. Customers can book online or through the Hertz app for a convenient rental experience. The staff is generally friendly and efficient, with one reviewer praising Ilena for processing their rental smoothly. However, some customers have had less than satisfactory experiences. One reviewer reported being charged for fuel even when the tank was returned full, without any supporting evidence. Another reviewer, a Gold member, encountered issues at the Gold Rental area, where the signage was unclear, and the assistant was not particularly helpful, failing to provide important information about the rental. On a more positive note, one customer had an outstanding experience using the "skip the line" app, which allowed them to bypass the queue and quickly pick up their rental car. Another reviewer was impressed by the ease of the car return process and the helpfulness of the employees, who even drove the customer and their husband, who uses a walker, back to the airport. Overall, Hertz Car Rental at Miami International Airport offers a varied selection of vehicles and generally good customer service, though some areas for improvement have been identified by reviewers.
Hertz is where it's at. They do a pretty good job of matching you with the vehicle of your choice. Mainly from the category you choose from. Great experience for me. I liked the Gold member, skip the line process. I was able to get my vehicle and go. Yeah it was cool.
June 2026
Pricy and you have to get an UBER cost 15 x 2 =30 additional to your rental to pick up your cars as Hertz at this location no longer pick you up..A raw deal if ask..
June 2026
If my $200 deposit comes back its gonna be 5 star! Had a great day with the car! Update: got my money!
