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“Anatoly i was very impressed.He is very knowledgable and patient im an old guy and he was very patient with me and answered all my questions. I will recpmmend him and Verizon to all my friends”
“David was our first contact at Verizon and truly took care of my family with transitioning from T-mobile to Verizon. He took his time, was very patient, and was understanding of finding the best plan and deals for us. His customer service is remarkable!
Leah also helped us with the transition and is one of the best multitaskers I’ve ever seen. No matter the length of time needed to resolve an issue with my phone going straight to voicemail due to T-mobile holding my phone number, her patience never wavered. She displays such a caring personality to all those she services.
Jayden is another associate who goes above and beyond. He is so easy to talk to and always has a smile. He helped troubleshoot my phone issue, along with helping out his peers. Made me feel like part of the Verizon family.
I also worked with DeShawn who has such a fun, energetic personality. He did not want me to leave the store until my phone issue was resolved. He never gave up and I left the store feeling satisfied.
Last but not least, Geo was always on the sidelines to help support us and the team. He is a stellar manager. I can’t say enough about this store. I am so grateful to live in such proximity to this store, but even if I didn’t, I would drive miles to go to this particular store!”
“Nicole at this location is awesome. She helped with everything I needed and was super friendly and kind. Having her assist me made the wait worth it. I was able to get everything I needed done all in one trip. Thank You Nicole!!!”
“Going to cellphone stores is one of my least favorite things but this store is different. Coleman knows his products and got me in and out of his store in a few minutes with exactly what I needed. Another thing I noticed while there was how happy and satisfied the other customers were who were also working with him and his staff. It was just bizarre but in a good way lol.”
“The young lady that helped me at opening time on Memorial day was awesome! Very helpful store. I really appreciated how knowledgeable and efficient she was. Thank you!!”
“Very experienced and knowledgeable employees, patiently working to help you with what you need. Didn't bother to stay longer after closing to make sure all was as I asked.”
“I just finished a 3-Day Zoom training from the office and had great internet the entire time, despite the fact it was during a hurricane. Thank you for the great service!”
“I visited your Summit Broadband customer service office on Collier Blvd in Naples yesterday.I spoke with your Service Representative Peter and received excellent service and he was extremely helpful in answering all my questions. You have a real asset in your company with Peter and I wouldn’t hesitate to recommend Summit Broadband.”
“Was nice for picking up my phone and internet. Customer service could have been better. Could have easily sold me a case but instead they didn't and I bought one online. Also, there wasn't a box for the charging cord.”
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“Jaiden Torres is the best. He was kind and polite and very knowledgeable at his job. He fixed my issue and also helped me with a new phone plan. He is the BEST!!!”