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“We had a fantastic experience upgrading to new phones. Anatoly was outstanding to work with and was thorough and clear. He took the time to explain everything and has a great personality. Highly recommend this location.”
“The support we received from Victor made this the best Verizon store we've ever visited. He assisted us with a challenging account issue, even making it a pleasant experience! He also helped us with new devices. He was professional, enthusiastic and positive. Top notch customer service. We plan to make this our regular Verizon store now :)”
“The friendly, efficient, and bilingual staff handle this busy location so well! I came in at a busy time, but was promptly greeted & checked it. I was told my wait would be about 10 minutes (it was less) and invited to have a seat or browse the store showroom. I chose to browse, and while the items on display are what you would expect (cellphones, tablets, smart glasses, smart watches, home internet devices & the accessories) I thought the displays were eye-catching & loved that the device security on the display model phone did not have the security cables, as it made it easier to really get a feel for the phones.
I had come in to update my family's multi-line legacy phone plan, convert a data-only line to a voice/data, and adding a phone to that line from another network (& hoping to keep my number). I expected this or take quite a bit of time but Cecilia was FANTASTIC and not only answered all my questions & walked me through everything, but I was all done in about 20 minutes (& I got to keep my number).
Highly recommend this location.”
“Jose and Arianna were beyond helpful today I was having issues with my home internet they discovered I had the wrong plan for being s truck driver they made the changes to my plan and got me going so now I can have internet anywhere I go in my truck I would highly recommend this t mobile over any 3rd party location”
“I went in today with the plan to switch from Android t iPhone. I read the reviews and one stood out about Julio and Andres. Lucky me, they both were working today. I saw Julio and said you’re the man I’d like to help me please. I saw a review that said you’re great. Well, that review is certainly correct. Julio was so patient and kind in helping get data transferred. As we all know, this takes time. Two and half hours in store but it was a great customer service experience. The entire staff was welcoming the moment I walked in. I highly recommend these two employees and this location.”
“Dan is great. Really knows this stuff and puts his customers first. A breath of fresh air in today’s world where Customer service has fallen by the wayside. Highly recommend.”
8:30AM - 6:30PM
1443 Rail Head Blvd, Naples
Internet Service Providers
“Bvaldimir Urrego came to my new residence to solve an exterior problem. He heard my concerns that I had been unable to establish internet or TV service. He took responsibility for the errors and lack of service from others. Before he left I had working internet, TV and an appointment to complete all service tomorrow. He is the most helpful, respectful and responsive technician I have ever encountered. The company should learn from him, reward him and make sure he stays your employee.”
“This store has great staff, I came in with 2 older iphones from AT&T. They hooked me up with two brand new iPhone 17s and I got to keep my number I’ve had for over 10 years now, and my bill is significantly lower.”
“Wow is the first thing I say! Been to many phone stores and this one was an outstanding store. Connie & Matt are total rockstars!! So helpful, so down to earth. Both went over and above to make our purchases a total pleasure. Both are so patient. Looking at some of these negative reviews is disappointing because they do not reflect this outstanding store and employees. If I could give 10 stars I would. Thank you so much Connie & Matt you are just amazing rockstars!!!”
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“Not knowing, I initially scheduled my service too early. Went in to pick up equipment and the staff informed me how and when I should schedule so I could not be over billed. Great service.”