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“⭐⭐⭐⭐⭐
I had an absolutely wonderful experience at this UPS Store thanks to an employee named Isaiah (or Isaac—I sincerely apologize if I have the name wrong).
I came in needing three special photos printed for my autistic grandson's 13th birthday. I am not very familiar with the printing process, and honestly expected to have to figure most of it out myself. Instead, after I showed him the three photos I wanted, he took care of absolutely everything for me.
He found the store's email, sent the photos where they needed to go, printed them beautifully, helped create a cardstock print for a special birthday display, went into the back to find an easel, and even took the time to cut and prepare everything so it looked perfect. He made the entire process easy and stress-free.
What impressed me most was his attitude. He was patient, friendly, professional, and genuinely kind throughout the entire experience. He never made me feel rushed or like I was asking for too much. He treated us with warmth and respect from beginning to end.
He also wished my autistic grandson a happy birthday and gave him a sticker, which was such a thoughtful gesture. It may have seemed like a small thing, but it helped make my grandson's birthday feel even more special.
In a world where many people simply do the minimum, this young man went far above and beyond. His kindness, initiative, and exceptional customer service turned what should have been a simple printing trip into a truly memorable experience.
Thank you for making my autistic grandson's 13th birthday a little more special. Employees like you are rare, and I hope your management knows what a tremendous asset you are to this store.
Thank you ????”
“I frequent this UPS store often and everyone is always smiling and pleasant. They greet you and bid you a good day at the end of each transaction. A great store!”
“The team at Deetee Freight Enterprise is hands down the best. Such awesome customer service, reasonable prices,skilled packing services and absolutely a subject matter expert on all your shipping needs. Thanks so much Miss Diane, Kevin and Peter for all your help, going above and beyond in your kindness.5 stars service every,single time.?????”
“I recently visited this UPS Store on Old St Augustine Rd, Chris was working that day, for some shipping and printing needs, and I was thoroughly impressed with the service. The staff was friendly, knowledgeable, and went out of their way to help me with my requests. The store was clean and well-organized, making it easy to find what I needed. They also handled my packages with care and ensured everything was securely packed. Chris provided top-notch customer service and professionalism!”
“Excellent people, wonderful service, and a genuinely good experience! I went here to get my marriage certificate notarized and they were so exceptionally kind, I cannot recommend going here enough.”
“Coastal Postal is my goto place for many needs. They have helped us with problems and always in the nicest way. They are so much more then a place to mail packages. They do printing, and have everything you could ever need to ship or mail something. They have a lovely store with some very nice items. We are always treated so well here, I wouldn't go anywhere else.”
“Jocelyn M was a standout help with a difficult return I had to deal with for multiple bottles of different laundry detergents with Amazon, we had to get creative with packaging for certain ones. She helped save me time, and got me the most affordable packaging for the size when it required a box.”
“Love doing business here. Denise is always so helpful and friendly, and is great at finding the best shipping rates, she carries shipping supplies, makes keys, has a fax machine, printer, and copier. It’s a great one stop shop. I have a PO Box here that I use for my business address - it’s nice to have a street address instead of a PO Box, and someone I trust to receive and sign for packages. I prefer supporting local businesses, and I’m happy that I found a locally-owner shipping & mailbox place that I enjoy working with.”
“Extremely helpful staff. If you're in a hurry and unfamiliar with the process they are more than willing to step outside behind the counter and help. Great attitude.”
8:30AM - 6:30PM
6001 Argyle Forest Blvd Ste 21, Jacksonville
Shipping Centers
“Everyone in the store was so polite and helpful. Each team member made an effort to help me during my transaction in some way. They seem to be an efficient team!”
“They always have the best service! Their people are great, super nice and helpful.
You can get your label printed there if you don’t have a printer at home, all the express boxes are free. The store is kept clean and organized!”
“This will be the only Staples we go to from now on. THANK YOU for fixing the mess up from another Staples location that refused to reprint something that didn't print right.”
“Thank you to the UPS staff for helping me navigate the technology for my return and shipping needs. As an older customer, I truly appreciated the patience and support. This will definitely be my go-to store from now on.”
“I use this location because you can park right in from off the store, and the service is quick and efficient. I appreciate the even-keel demeanor of the staff - I do a lot of business with Amazon, and have returns, and this us the place I use frequently”
“I was in a pinch to get programs and foam board prints made with a quick turnaround, and I couldn't be happier with what Staples delivered. Lauren was especially knowledgeable and helpful, communicated clearly, provided prompt solutions when there was a production issue, and delivered my items ahead of schedule. Thanks for making the process so easy!”
“Mailing my daughter‘s wedding dress and this UPS especially Paul has been absolutely amazing and so professional A nice The gentleman who helped us named Paul could not have been more professional, more competent, and as patient and kind as it gets. We are never going anywhere, but this particular location to ship anything we wanna ship through UPS he and his team here are the absolute best!”
“Went in to get a package shipped. J'Shon assisted me and went above and beyond. I appreciate his help and assistance. Made the process super easy and painless. Thank you J'Shon!!!”
“Jessica is awesome! She promptly called me to let me know that my large order (1K+ pages) would have to be done elsewhere so it would be a day later. She called back a second time to confirm my order, which I'm glad she did, because it would have been incorrect from what I saw on the website. Thank you, Jessica!”
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“Spicetac not only has great product options, the ability to pay in bi-weekly payments, but what's really exceptional is the hands down most remarkable customer service. I reached out regarding an item that I realized its flaw months later, and I was met with complete understanding. Days later I had a new replacement of my item. This may not be possible for all items, but honest issues not of your doing, you'll be in good hands. Fast shipping too. This is how a business creates dedicated repeat customers. Thanks Spicetac!!”