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“We had such a great experience with Danni at The UPS Store. She helped us with a notary and was incredibly patient, kind, and professional. The line was literally out the door, but she never lost her cool or made us feel rushed. She kept her composure, took her time with us, and made sure everything was handled correctly.
It’s not easy to provide that level of customer service when things are so busy, but Danni did an amazing job. She is definitely an asset to this location. Thank you, Danni, for making the whole process so easy and pleasant.”
“Staff is very professional and knowledgeable. I hardly ever have to wait long to get served. Quick and easy spot to get to and do all my mailings at this location.”
“Dee Dee is always very helpful, kind, and professional. She's there every time I stop in, ready to help with a beautiful smile. I go to this ups store out of my way because I know I'll be in good hands. 💖”
“Where to even begin… my wife and I had the fortunate pleasure of working with Akime (Kimmy) from the brokerage, for our rental property. Let’s just say she’s nothing short of outstanding. From communication, on site showings, navigating a tough rental market, and sound recommendations, Kimmy was both personable as well as a highly skilled professional. If using this brokerage, we recommend you ask for her personally because you’ll only get the highest standard and level of service related detail. We have a deep level of gratitude for all she’s done for us over the last few months, and of course beyond, as we’ll only use or recommend her for future real estate endeavors. Thank you is just not enough.”
“I had such an amazing experience with Arriel at UPS! She is absolutely wonderful with people, incredibly organized, and handles every task with professionalism and efficiency. Her time management skills are outstanding, even during busy moments, and she always stays calm, kind, and helpful. Arriel is very well spoken and treats everyone with respect and positivity. It’s rare to meet someone who truly makes customers feel welcomed and valued the way she does. UPS is lucky to have someone as hardworking and dedicated as her!”
“The staff were kind and pleasant. Matthew the store manager seen me walking in the parking lot with my box and he came running out to get box. He said he couldn’t watch me struggling with that big box.
Matthew
Took the time to help his training employee by making sure all the details were put in correct..
Awesome customer service😊”
“Awesome service every visit!
The two employees are always professional courteous and will often address you by name! They take the time to get to know their customers and thank them for their business—this is a rare quality! I recommend this mail center over the post office and other mail centers if you want professional care and service every time”
“This UPS store is the best I’ve ever been in. Fast , reliable and easy. Every worker works extremely hard . They’re helpful , friendly and professional. Best UPS store location ever! Thank you for all you all do .”
“The young lady that worked the morning shift. I think she's a manager in the morning at the front counter. She was absolutely the best. She knew that I was out of town and the office was about to close . She told me where to go to the Walmart to get money order and she told me she will wait for me even though they were ready to close and let me back in to Get my package so that I can catch my flight out of town.”
“Extremely helpful staff. If you're in a hurry and unfamiliar with the process they are more than willing to step outside behind the counter and help. Great attitude.”
“This is the best FedEx center I've ever been to. They are well staffed and always friendly and extremely helpful. I am always in and out in a timely manner and have no complaints. I have been here on busy days and slow days and have the same amazing experience. The store is clean, well stocked, and has a wonderful atmosphere. Albert specifically is a great employee and has always been extremely helpful.”
“I had an excellent experience. The customer service was outstanding, and the staff was friendly, professional, and always ready to go above and beyond to help customers. They answered all of my questions, handled everything efficiently, and made the entire process quick and stress-free. It’s clear they genuinely care about providing great service. This location consistently delivers a positive experience, and I highly recommend it to anyone looking for reliable and exceptional customer service.”
8:00 AM - 7:00 PM
10192 San Jose Blvd, Jacksonville
Shipping Centers
“Extremely helpful staff. If you're in a hurry and unfamiliar with the process they are more than willing to step outside behind the counter and help. Great attitude.”
“Extremely helpful staff. If you're in a hurry and unfamiliar with the process they are more than willing to step outside behind the counter and help. Great attitude.”
“I had my desk top computer and updated. All issues were cleaned out and new security added. Extemely pleased with results. Ahmed and staff extremely helpful with great suggestions.”
“Stephen deserves a raise .. he needs more than 5 stars. He was polite, friendly, professional and extremely helpful. When I walked he had his back to me while working on something, I said excuse I have a question, he immediately said yes, how can I help you, I said hi how are you and I explained my situation, he told me what I needed to do and offered to help me get my package out the car. A young staff member (young lady) was a little rude with him when he asked about my email, which shocked me because he was very polite when he asked her about it. But, that didn't faze him at all, he smiled to me and said it hasn't come through yet. Once it came through he advised me that he had received my email for the label, attached it and have me my receipt. Told me he hope I have a great weekend I said the same to him. We need more people like Stephen on these jobs. He even handed another staff member their label for another customer's package. You never know what people are going through, so when you're doing business it helps that things goes smoothly. I tip my hat off to you Stephen job well done. I'm proud of you. What an Awesome young man you are.”
“Usually have great experience here. If making returns, the process of making them for Amazon is a lot smoother now. Despite always being very busy, they're usually able to get you in and out in a reasonable amount of time all while maintaining great customers service.”
“Excellent experience from start to finish. The staff was friendly, welcoming, and genuinely helpful. I was taken care of right away with virtually no wait, and everything was handled quickly and efficiently. They answered my questions, made the entire process easy, and had me on my way in no time. It’s refreshing to receive customer service like this. I wouldn’t hesitate to use this location again and highly recommend it to anyone looking for fast, professional service.”
“I’m elderly, and every time I come into this place, the staff is always so nice and welcoming. I’ve never had a problem, and I truly enjoy coming here. The atmosphere is pleasant, the staff is friendly, and they always make you feel comfortable.
I can only imagine how difficult it can be dealing with so many different personalities every day, but this team makes it look easy. Great customer service and a great staff. We really appreciate you guys being here and everything you do!”
“I’m not going to lie!!! The line was out the door and I would have turned around if what I needed to fax wasn’t important!!!
Long story short, the young ladies in charge of CUSTOMER SERVICE were ROCKING ‘N ROLLING!
Not only were they courteous, displayed beautiful smiles, and were extremely helpful … they truly seemed to enjoy helping their customers.
FIVE STARS FOR A MUCH NEEDED SUPERIOR CUSTOMER SERVICE EXPERIENCE! 🤩”
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“Coastal Postal is my goto place for many needs. They have helped us with problems and always in the nicest way. They are so much more then a place to mail packages. They do printing, and have everything you could ever need to ship or mail something. They have a lovely store with some very nice items. We are always treated so well here, I wouldn't go anywhere else.”