Electronics in Fort Walton Beach, FL

“I had a great experience at T-Mobile thanks to Nico! He helped us switch our plan from another carrier and made the entire process very smooth and easy. Nico clearly explained all the pricing, fees, and plan details upfront so we knew exactly what to expect—no surprises.

I really appreciated how transparent, patient, and knowledgeable he was while answering all our questions. It’s rare to find someone who takes the time to make sure customers fully understand their options.”

“Wanted to commend Kyle and his manager for all the assistance they provided. Had a phone that needed to be unlocked remotely which can only be done by customer service. After repeated very frustrating calls to TMobile customer service, one of those employees referred me to my local store. Kyle worked tirelessly to help me. He was disconnected a number of times and definitely not treated as a fellow employee by them. He finally connected with someone that has the same work ethic and got them to understand what needed to be done. His manager is commended for allowing him the time to help me and not pressuring him to move on to other people. Thank you both”

“I had a large heavy double recliner couch delivered and the guys were great , had it wrapped and very careful about getting in the Bedroom / Next Delivery was a Platform Bed King and Chest of Drawers. Very Professional and they Assembled the Platform Bed carefully and correctly ??”

“well i had cricket service for awhile but overtime my back issues got worse so i have been trying for dissability for a few years and ended up getting a much cheaper phone due to not being able to work.well i had lost my new phone and needed to get a phone to have available so i took my cricket phone with sim card to the FORT WALTON BEACH/beal pkwy location to see about getting it reactivated since it had only been 4 or 5 months since i discontinued my service.well the young guy JOSE had taken my money and said nothing much about anything besides my payment was processed and went thru and asked me to try phone and make sure it worked before leaving which i was already doing.well had a mssg saying couldnt connect to network.well he took awhile and said he didnt know what to do and told me i needed to call cust service.HOW,phone wont work.told me to come back next day and if he couldnt figure out phone id get a refund since i paid for service and got none.so i came back and had to sit and wait more than 15 minutes for the other employee to call someone from customer service just like a regular customer has too.got nowhere so i had a appt and left and left info for the girl to contact me got no call but went back only to be told i couldnt get my $70 cash back cause it was cash payment.funnything was the day before she said rite in front of me to JOSE that since my phone wasnt a active account he SHOULD NOT HAVE TAKEN MY MONEY and was to call kelvin their boss to ask what to do instead of doing a shortcut quick cash payment.i had already borrowed a $100.00 to get another phone and other service elsewhere due to i have to have a phone to get dr appointment calls and what not.long story short i was lied too,stolen from basically and shunned out the door.so now im short the $66 and change,plus the $100 i borrowed to get another phone elsewhere and the 3 days of driving back n forth to only get nowhere but deeper in debt.all cause i just wanted to reactivate my already paid for cricket phone.also JOSE had used his employee discount card while on the clock to pay some of some another guys $434.00 total i heard the girl ring up while i sat there wasting my time.which the company policy says only a dependant claimed on taaxes can get to have a employee discount to be used.im not conna be happier until i can get 200peeps not to acquire the service of crooks taking from disabled people.where is the negative stars rating at on here.thanks again for a not so great experience from a customer who had alreadt bought a handful of phones from u guys.”

“One of the few places I am able to get a specific allergy medicine (OTC). Great staff here who are always helpful. Plus I am always impressed, mystified, puzzled, with all of the different kinds of items that are available in a "pharmacy-drug store". They have everything from sunscreens to make up to beer & wine to snacks to prescription meds to toys. Downside: if it's made in China you'll probably find it here. Regardless, it's solid place for needed prescriptions and necessities, especially if you're in a hurry... Great hours and close to Home Depot (a regular stop for me).”

“My guy Jaaamessss! Troubleshooted my issue and had me walking out of the store with 100 lbs of frustrations off of my shoulders in 5 minutes. Thank you for your help and super chill vibes 10/10 ask for James”

“Allysa is awesome she needs a raise usually it is a nightmare to get a new phone but she was on it best customer service I've ever had at metro I highly recommend this location”