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“Excellent customer service will be returning for all my home improvement needs. Extremely helpful staff in selecting the proper product for whatever job you are trying to tackle”
“I found coveralls for 11.00
A pair there comfortable and they fit another pair of
Dungarees they cost a little more but when you need snake hip belts it just easier to with with coverall ooooooh they candy seed they got it all its like old western auto.so get in there ladys and get you some coveralls”
“Actually had an employee help me load wood onto my cart for once. 2x8x10's located above my head. Why such heavy PT boards stored so high with 2x4's lower i dont understand but the gesture was well recieved.”
“Five-Star Review: Exceptional Return Experience!
I had a fantastic return experience at the store. A friendly manager greeted me warmly outside, which made me feel welcome. I was there to exchange a generator, and the manager promptly assisted with an override. The staff was incredibly helpful, even loading the generator into my Ford Focus SEL with the help of a kind stranger. I left feeling appreciated and satisfied. Such attentive service is rare—highly recommend!”
“I left a gift card at the register that I paid for in a bag. I went home and realized it came back and Jenn and Judy at customer service helped me BIG TIME! They were so kind and helpful. They took their time to figure out a solution as the card was long gone.
Hope their manager sees this and gives them a shout out because this is what makes a business stand out, serving your customers above and beyond the expected”
“Don’t be fooled by the small storefront—this place is a hidden gem. They have everything you could possibly need for any project, backed by a massive warehouse full of supplies. Even if you came just for the great prices, it would be worth the trip. But what really sets them apart is the exceptional customer service. Brent and the rest of the team offer the kind of old-school service that’s hard to find these days—friendly, knowledgeable, and genuinely helpful.
Plus, they sell the best sunglasses on the market, BAJIO!”
“Picked up a large order for my greenhouse. JD and Meme were the best! Friendly, helpful and they loaded up my trailer for me all while sharing a smile. ? Hopefully I can get them everytime, 5 stars customer service! God bless”
“Being a queer person ordinarily makes working blue collar or interfacing with others within the confines of that type of industry an absolute nightmare. People treat you like you're either stupid or completely inept. For an unusual change, everyone was very cool. They assisted me and my friend with a simple job that had miraculously managed to confound us both for days. Just that quick it was solved. I'm very appreciative. It was rapidly turning into a waking nightmare, and I expected my interactions with anyone in the field of plumbing to be negative. Thanks.”
6:00 AM - 9:00 PM
2564 NW 13th St, Gainesville
Hardware Stores
“We visited because we needed plumbing supplies to repair our washing machine pipes and valves. Hubs went looking for the supplies while I aimlessly browsed the store. We recently moved into our new home and need A LOT of things. There is no carpeting and my dog loves to do carpet scratchies so I found a shaggy rug for her! We then went browsing in the appliance section. We have been searching for months now for basically anything you need. The refrigerator that came with the house might be older than me so that was a necessity. We decided on a whim to purchase one during this visit. Since I have maxed out most of my cards from this move, I used a $250 Lowes gift card, and split the payment with two credit cards. Carlos was very personable and helpful with our checkout.Carlos scheduled out delivery and made sure we had all the parts we needed. He also rang us up for other items we were purchasing. It was close to closing time so we did not spend too much time browsing. We stopped on our way out to look at the garden section but didn't get to browse too long. We left quickly after and the staff acknowledged us when we were walking out. The refrigerator was delivered on the day it was scheduled. There was no damage. The two delivery men were super quick and very good at getting the fridge in the door. We were actually in awe of how amazing they were.”
7:30AM - 4:30PM
2430 NE Waldo Rd, Gainesville
Hardware Stores
“If you are not getting your gas from here, you are missing out. They have been supplying myself and extended family with CO2, beer gas, and Nitrogen for our kegerators for all our beverage needs from Beer, Soda, to Coffee. They are very helpful, and always willing to help. Highly recommend!”
“Erik W. is the definition of exceptional customer service! From the moment I walked in, he was friendly, professional, and genuinely eager to help. He didn’t just point me in the right direction — he made sure I got exactly where I needed to go quickly and efficiently.
It’s rare to find someone who takes that extra step to make a customer feel valued, but Erik absolutely does. His positive attitude and willingness to help made my entire shopping experience smooth and stress-free.
If every store had an Erik, shopping would always be this easy. 10/10 — he’s a rockstar! ?”
“Johnstone Supply is a national chain selling HVAC parts to licensed HVAC technicians and companies. A big benefit to using a large chain as opposed to a mom-and-pop outfit is that you can get the products you need from one of the many locations so you can get it closer to the job location. So, if you have teams working multiple sites in various locations, a national company like Johnstone might be a good option, especially if you have an account with them. All in all, there was no issues here and I woukd recommend this company.”
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“This ACE Hardware may be small, but their service is mighty. They had everything I needed and offered expert assistance in replacing electrical equipment during my recent move. I would give 10 stars if I could, especially for the added above-and-beyond help from Tristan. Way to go, guys!!”