About Hotel Indigo Gainesville-Celebration Pointe, an IHG Hotel
Hotel Indigo Gainesville-Celebration Pointe, an IHG Hotel, is a beautifully designed and welcoming upscale hotel located in the heart of Celebration Pointe. The hotel boasts a lovely bar and lounge, a nice restaurant, and gorgeous banquet rooms and meeting spaces available at reasonable rental rates.
The pool area and outdoor fire pit provide a peaceful and relaxing atmosphere, perfect for those looking to unwind. The hotel's convenient location within walking distance of the sports complex, movie theater, shopping, and various restaurants makes it an ideal choice for both business and leisure travelers.
While the hotel's proximity to nearby office buildings may limit the views, the staff's attentiveness and service have been praised by many guests. The front desk, in particular, has received positive feedback, with guests highlighting the warm, efficient, and genuinely helpful assistance provided by employees like Amanda.
However, the hotel's customer service has been inconsistent, with some guests reporting poor experiences, such as issues with using their reward points and a lack of resolution from the management. Additionally, some guests have mentioned hearing noise from neighboring rooms and a lack of hot water during their stays.
Overall, Hotel Indigo Gainesville-Celebration Pointe offers a comfortable and upscale experience, with a prime location and a mix of positive and negative reviews regarding the staff's service and attention to guest needs.
Amazing stay! Great hospitality and very clean cute rooms!
August 2026
Came for surgery at shands. Only intended to stay for 2 nights but had complications. Destiny and crew were very accommodating in letting us stay and extra night in the same room. Love hotel indigo! We'll be back in 6 months!
August 2026
Great hotel for the price. The service is excellent! Kennedy at the front desk is AMAZING! The epitome of customer service. And the bartender (I wish I knew her name) is so friendly and attentive. I will 100% be back.