Hugo's Auto Service is a highly regarded auto repair shop known for its excellent service and trustworthy mechanics. Customers consistently praise the prompt and hardworking staff, who are praised for their friendly and honest approach. The shop's job system is appreciated, as it clearly explains the issues with vehicles and allows customers to choose the necessary repairs. Customers have had a "best experience" bringing their cars in, with mechanics taking the time to provide detailed explanations. The shop is known for its reasonable and honest prices, and for going above and beyond to help customers, even contacting warranties on their behalf. Despite being busy, the shop makes an effort to accommodate customers and follow up on their needs. Overall, Hugo's Auto Service is a reliable and customer-focused auto repair shop that comes highly recommended by its satisfied clients.
amazing how wonderful they are there. they have a customer for life here
June 2026
Honest, reasonable, refreshing compared to the dealer. Doesn't push unnecessary or premature maintenance or replacement parts. I don't feel dread when I go there with a problem.
June 2026
Great experience with Hugo's Auto Service shop. They fixed my son’s truck without overcharging and were very honest about what needed attention now versus later. The staff was friendly, prices were very reasonable, and the UF employee discount was a nice bonus. I’d definitely recommend them and will be back.
