Mailbox Centers in Gainesville, FL

“The young man Greg who assisted me provided the utmost customer service. He was patient and very knowledgeable of the products. I had several packs and he did not rush me not one time. The other teammates as well kept the line moving and a cheerful atmosphere. Please give Greg and his team their praise and whatever way you show company appreciation for your employees. His customer service was truly stellar.”

“I was passing on a very treasured painting to my younger brother in New York. Fretted about the winter weather and packing, so I asked to speak to the manager. No one can control the weather, but he assured me that he'd pack it well. We'll, he did. When it arrived my brother texted me that it was packed so well, it could have been dropped from the roof and wouldn't have broken!”

“Every time I go in the store, they’re always very friendly and willing to help. Ryan was exceptional today as he wouldn’t let us use the kiosk and wanted to personally handle all of our return shipments”

“I went in there to be fingerprinted and mail packages. I was running late and feeling grumpy and scatterbrained. Lisa and Dana were both so kind, patient, capable and friendly, I was blown away and it sort of changed my morning.
If either of them want a promotion, I suggest you give it to them.”

“I have been fortunate having Postal Express close by and used them continually for many years. Always the best service from this husband and wife team! All my postal needs are always taken care of in a professional and courteous manner. A+++++++++”

“I've been coming to this UPS Store location regularly for the past four months, and every visit has been a great experience. The employees are consistently friendly and efficient. No matter what issue or situation I have, they're always willing to help and make sure my packages get where they need to go.

One of the biggest conveniences is how easy they make Amazon returns. They even have a self-service kiosk that makes the process quick and hassle-free.

I'd like to give special recognition to Maggie, who is an incredible employee and always provides excellent customer service. Nicholas, who often works at the register, is another standout employee. Every time I come in, he greets customers with a smile and a positive attitude. He's always kind, helpful, and willing to go the extra mile to make sure your package is handled properly and gets where it needs to go.

I'd also like to recognize Alex, a bilingual employee who works incredibly hard to assist customers from all backgrounds. I've seen him make a genuine effort to communicate with people regardless of what language they speak, ensuring they can complete their tasks and receive the help they need. His dedication to helping customers feel welcomed and understood is a huge asset to the store.

Valerie may be a little loud and confident at times, but she's clearly dedicated to getting the job done and seems to run a very organized operation with her team.

I also use this location for printing services, and the print quality is always excellent. They offer laminating services as well, which I absolutely love. The finished products always come out clean, professional, and exactly what I need for my projects.”