Metro by T-Mobile
Cell Phone StoresHours:
1025 NW 76th Blvd, Gainesville FL 32606 Hours
About Metro by T-Mobile
Metro by T-Mobile offers prepaid plans and phones from brands like Apple, Samsung, and OnePlus. Many reviews highlight great service from the friendly and helpful staff, who are patient and skilled at solving phone issues, setting up new devices, and transferring data. Customers report having a great experience with incredible service. However, some feedback indicates frustration with the business itself, noting that store employees sometimes cannot resolve issues and must call a central support line, which can feel unhelpful. The store provides in-person assistance for new accounts and plan purchases.
Most Recent Reviews
July 2026
Jason is the best. Perfect customer service. Very knowledgeable, fast, and polite.
May 2026
What a great store! Jason was amazing. The service he provided was exceptional. He was knowledgeable, helpful, and speedily took care of my issue.
Thank you Metro by T-Mobile for providing such a great teammate.
January 2026
I had a few issues with my phone and needed a phone case and screen protector, Chris was able to show me the better protective cases and screen protectors and was very kind and work with me. Will be back because of him
More Comments(24)
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