Verizon is a leading provider of mobile, 5G home internet, and business solutions. Customers can visit the Gainesville store or shop online for a convenient experience, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. The store staff, such as Luis Hernandez, Berg Antenor, Marco Santiago, Austin, and Kelsey, have been praised for their excellent customer service, knowledge, and professionalism. Customers appreciate the employees' willingness to go above and beyond, provide clear explanations, and ensure a seamless transaction. With a loyal customer base of over 15 years, Verizon is committed to delivering exceptional service and meeting the diverse needs of its clientele.
I went into Verizon to upgrade my phone. Marco Santiago helped me and he was excellent. Marco went above and beyond to meet all my needs and had great customer service and was very professional . 10/10 would recommend!
February 2025
My rep, Berg Antenor was courteous and efficient in helping me upgrade my phone and transfer data in what was a seamless experience. He is knowledgeable and customer friendly!
December 2024
Took my Apple iPhone in to troubleshoot the problem I’ve been experiencing in my phone, not recognizing my SIM card. Marco Santiago was a rockstar! He Diagnosedthe problem installed the new card and put me back into the marketplace!
