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“Walked in with my phone needing a complete body and display screen replacement at 4pm on a weekday without an appointment, and was told my phone would be ready to pick up by 6pm (and it was). Before deciding on this uBreakiFix location I called two others, who both told me the repair would take them 3-4 hours.”
“I want to give a huge shoutout to Marcus at Verizon for his outstanding customer service. He went above and beyond to help my parents all the way in Tampa get their new phones set up. Not only did he walk them through the entire process, but he also stayed on the phone with them until everything was fully working and set up correctly.
Marcus was incredibly patient, professional, and willing to answer every single question they had without rushing them or making anything feel complicated. That level of care and dedication is rare these days, and it made a stressful process so much easier for them.
We truly appreciate the time and effort he put in. Verizon is lucky to have someone like him on their team.”
“The service I received today from Thursal White was absolutely amazing! He guided me through the entire process of trading in my devices and made everything seamless, efficient, and stress-free.
He was extremely knowledgeable, patient, and professional. He took the time to answer all of my questions and address my concerns while helping me find the best plan that fit my needs and budget. He was also able to help reduce the overall cost of my phone, which I greatly appreciated.
Thursal is a wonderful agent who truly goes above and beyond to provide excellent customer service. I am extremely grateful for his assistance and the positive experience he provided today.
Thank you so much, Thursal, for all of your help and outstanding service!”
“Lorenzo was not only knowledgeable, kind and helpful but the kind of man I will go back to if I have any problems with technology computers phones whatever. They’re very trustworthy.”
“Mark was the absolute best! My phone was water damaged and wouldn’t turn on, i didn’t have anything backed up and was about to lose all of my stuff and not be able to transfer it to my new phone. Not only did Mark fix my phone, but he did it timely and kept me in the loop with updates the entire time. There was no guessing if/when it would be done he was super transparent on what would happen and all the possible outcomes. At first it was not working when he tried to fix it, but he continued to try and think of outside the box options to get my phone working and he eventually did, even though he was overwhelmingly busy with the holiday! Unfortunately Feels like a lot of businesses these days just want to do something quick, say they can’t help, and then get you out the door but this was not my experience here at all, they genuinely wanted to help me. Can’t recommend enough!”
“Virginia at the AT&T store in Boynton Beach was absolutely fantastic! She made the transition from my old Wi-Fi provider to my new AT&T Internet service incredibly easy and stress-free. She took the time to explain everything clearly, answered all of my questions, and made sure the entire process went smoothly from start to finish.
It’s rare to find someone who is both knowledgeable and genuinely cares about providing great customer service. If you’re visiting the Boynton Beach AT&T store, I highly recommend asking for Virginia. She made what I expected to be a frustrating experience simple and seamless. Thank you, Virginia!”
“Will i have to say it's a great service.I want.This morning i'm gonna phone with discount to my accessories And was very nice to get transfer my information ☺ 🙂 😊”
“Luis was very helpful for solving my account situation. He was friendly, helpful and professional and made my day… will be going back for all my AT&T needs.”
“Amazing team! Came in due to a horrible experience from the AT&T store on Forest Hill and Jog (don’t go there especially if Jesson is there, just run). The service that my husband and I received was fantastic that we ended up leaving with a new phone and two Apple Watches and the next day I returned and upgraded my phone. Thank you for making our experience better!”
“Cannot recommend this place enough. Sean helped get my phone back up and running SO FAST. Way less than an hour to fix the screen. When i had problems a few days later, came back and got it touched up on the spot.
Great prices and great customer service!! If you need a phone fix (or laptop, game console, anything)—GO HERE!”
“The west Delray Beach fla was re designed. 2 male employees on site when i got there. I needed a new headset. They had one. Plenty of parking. Small store. Get there. Go Verizon go !!”
“Had a wonderful experience at this store. The manager here hamza was very helpful. I got a phone but didn't liked so went back and got exchanged without any additional charges and then they setup the phone and even helped with small details like my old wallpaper, ringtone and car Bluetooth. I'd recommend everyone to come at this location l”
“I was here at the location. They end up fixing my phone and they give great customer service. And one of the employees have been there for over a decade and always does the hook up!”
“Called in to ask about transferring from T-Mobile to boost for my grandma since I’m not in Florida and Zack said to have her come in and he’ll take care of her. She told me he was amazing and patient and managed to get her a batter deal than what I was quoted before!”
“After having an awful experience at another AT&T store (apparently an authorized retailer rather than a certified AT&T store), we came here and Lucas was fantastic! He was very knowledgable and helpful in finding the right solution to our needs, as well as finding the best plan updates for our family. I highly recommend coming here if you need anything and avoiding the authorized retailers. Thanks Lucas!”
“Diana was super helpful and friendly. I was looking for new phones and she offered me an iPhone 13 for only $50. She waived activation fee and overall great experience!!!”
“Beatriz accompanied me throughout all the process, her attitude was the best in the store!! I'm not thinking of going to another employee next time I come, giving how excellent she did to attend my problem.🤩🤩”
“Excellent service at the Lantana store! Every time I visit, I’m treated wonderfully, but today I want to give a special thanks to Diana. She helped me buy my new phone, showing me the best options with a lot of patience. Plus, I didn’t have an email address, and she helped me create one from scratch without any issues so I could set up my device. She was very kind and helpful. 100% recommended!”
“Travious was great with helping me upgrade my phone and moving my account to my daughter's account! I definitely recommend Polo Shoppea for your AT&T experience.”
“David went above and beyond and spent the extra time to work with me as they were about to close. Easy to talk to, easy to do business with. He deserves big accolades!”
“This is the best AT&T store in Boca!!! Ask for Nick the store manager - the most patient person!!! And Sean and Susana were amazing as well!! I had an emergency at 8pm when the store was closing and they stayed open just to help me get a new phone and transfer everything. I called multiple stores in Boca before going but this is the only one that was able to help and they were so kind and helpful, didn't rush me at all. I highly recommend using this store and am so thankful for all of their help!!”
“I recently purchased a phone from Daniel, and I couldn’t be happier with the experience. From start to finish, everything was smooth, honest, and professional. I’m really grateful for how easy Daniel made the whole process. You can tell he cares about his customers and stands behind what he sells. Definitely someone I’d buy from again. Highly recommended!”
“Highly recommended, Ahmad helped me transferring my phone number, contacts, applications, and my photos from my old device to my new one in 10 minutes. Awesome service”
“Joseph was very communicative and ran me through everything I needed to know and answered any and every question I had. Very chill and lax guy. I walked through the door and he came up to me immediately and helped me. Absolute GOAT”
“I would like to compliment Oralia at Verizon for the excellent service she provided during our work with her. She was patient, knowledgeable, professional and very helpful throughout our entire experience. She took the time to explain everything clearly and answered or questions. Verizon is fortunate to have Oralia representing the company. A shout out to Brian who also helped us”
“Markenly helped set me up with a new phone and service plan quickly without any issues as well as answered every question I had. First class service! I appreciate you Markenly!”
“The customer service was also excellent. Whenever I had a question or needed assistance, the support team was responsive, friendly, and helpful. Switching to Total Wireless was smooth and hassle-free, with easy setup and activation”
“Great experience with Daniel he was very polite patient and knowledgeable. It makes a huge difference being able to speak to a person to assist you with all your needs. Thank you Daniel for all your help.”
“I Purchased a phone and watch another nearby AT&T store and they were unable to help me get my watch activated (just up the street on federal highway). Carlos made one phone call from my cell phone and though some trial and error was able to get me connected to the right people at AT&T technical support and get my watch activated. I really wish he could've got the commission for my phone as he is a phenomenal technician and salesman. Please give him whatever he asks for because he is so worth keeping around.”
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“I came in today very concerned about my phone not functioning properly but Emmanuel and Trevor were extremely professional, knowledgeable, and a pleasure to work with.
I would highly recommend this location!”