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“I got a phone from cricket and they were awesome dd dealt with me and she was kind and patient I had so much questions and she answered them all for me. so far the service with cricket never drops below 4 bars so as well as the in store customer service the actually phone service is superb. So glad I switched. also thanks to Joseph the store manger for assisting DD with some of my more complicated questions i had. Could not recommend enough.”
“I was dreading this day due to prior experiences. Christian was so helpful, patient, and clear with his answers to my many questions. He has the patience of a saint and answered all my many questions throughout the whole process. This was the best service, by far, that I've ever had with Verizon. I could go on and on, he was that helpful!”
“PLEASE NOTE ~ if you feel lost buying a new cell phone; I implore you to patiently wait for Jesse S. What a patient gentleman and excellent listener. Jesse took the time to explain my options and tailor the things I need and did not need. No added pressure in other words. Thank you to whomever highered this young man. Excellent customer service sir.”
“Brandon was the overall best sales rep I have ever had the pleasure of dealing with. He works great under pressure. The system consistently was giving him problems. He had to call the center multiple times and had to give repetitive explanations of what was happening. On Monday 6-15-26 our service took over 4 hrs to complete and lasted past normal business hrs. We had to return to complete the final steps of the service. Brandon was a pleasure the entire time. He was competent, patient, and efficient in his abilities. He deserves a raise. I would not entrust our circumstance that night to any other representative.”
“Kyle was very helpful and informative within helping us buy and transfer a new phone. I highly recommend coming here for help with your electronic needs😁”
“Dakota was super helpful and trying to fix my phone and then helping me get a new phone after my old phone broke. They are under new management with Dakota and he was such a wonderful and nice person. An absolute pleasure to work with.”
“Wonderful just had an amazing experience at Metro by T-Mobile found out we’re not even a Metro customer, but the representative in store manager helped us significantly to take care of our problem helped over to the end and he was very great that way he does like to give him recognition thank you”
“Always a great experience at this store. Every time I go here, the people that work here do more than they need to do to make people happy. Gino was amazing today in taking care of me and making me laugh and going above and beyond to make sure that my issue was resolved. Thank you so much!”
“Heather was awesome helping me & my daughter upgrade our phones, answered all of our questions, took time explaining everything as she transferred files. Thank you so much Heather!❤”
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“They helped us find a new phones. The new guy worked with us and Rob to get our new phones set up with all we needed. They were very helpful. We love our new Google Phone's. We got the promotional deal. Thank you all for your help and the lady too. We appreciate everyone's help! 🤗”