Gerber Collision & Glass

Gerber Collision & Glass, Auto Repair, Auto Parts, Body Shops, Car Glass Repair
Hours: Gerber Collision & Glass in Jacksonville offers a wide range of services including collision repair, auto body repair, dent and scratch removal, frame straightening, auto paint repair, and bumper repair. This full-service auto collision body shop is known for its welcoming and professional atmosphere. Customers frequently express satisfaction with the attentive service and clear communication throughout the repair process. Many reviews highlight the excellent customer service, with staff being described as informative, friendly, and understanding. One customer appreciated the quick turnaround, as they were back on the road with a rental the day after their accident. Another customer praised the manager for resolving an issue with their truck window, showcasing the business's commitment to customer satisfaction and follow-up. However, some experiences are mixed, with one customer detailing concerns about their repair process, including a lack of diagnostics and miscommunication regarding costs. Despite this, the overall sentiment remains positive, with many recommending Gerber Collision & Glass for their quality work and dedication to resolving customer issues. The combination of knowledgeable staff and a focus on customer care makes Gerber Collision & Glass a reliable choice for auto repairs. The business strives to ensure that every vehicle is returned to pre-accident condition and that customers feel supported throughout their experience.

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1. Jacksonville, Florida