Enterprise Truck Rental offers a positive experience characterized by friendly and helpful staff, clean and well-maintained trucks, and attentive customer service. Customers appreciate the professionalism of employees like Blake, Kelby, Duane, and Chris, who ensure that the rental process is smooth, rates are reasonable, and trucks are in excellent condition. Many reviews highlight staff members who go above and beyond, such as walking the truck with customers, paying attention to details, and even following up afterward to confirm satisfaction. The staff's kindness and dedication transform potentially stressful situations, like vehicle breakdowns, into manageable experiences. Customers also note the importance of arriving early to secure a truck, especially when rentals are needed at opening time. The Jacksonville location, particularly on Cassat Avenue, receives high praise for its pleasant atmosphere and outstanding service, with some customers expressing willingness to travel further for their excellent customer care. Overall, Enterprise Truck Rental is recognized for its caring employees, clean trucks, and commitment to customer satisfaction, making it a reliable choice for those in need of rental trucks.
Great people to work with on truck rental Blake an Shaun went above an beyond to help will differently be renting from them again very nice young lady to work with great customer service lol truck was nice to .
May 2026
Amazing service and professionalism.Im very satisfied with this business and look forward to doing business again 😎
April 2026
Kelby Johnson assisted my boyfriend and I at the Phillips Highway location and was very kind, personable and helpful!
