O'Reilly Auto Parts Store #2051 in Jacksonville, Florida, offers a wide range of parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, and check engine light testing. The store is known for resurfacing brake rotors and drums and providing a Loaner Tool program for special tools with a refundable deposit. Customers appreciate the friendly and knowledgeable staff, including associates like Dakota and Alem, who go above and beyond to assist. Dakota is praised for helping customers understand their vehicle needs and selecting the right products, while Alem is noted for his kindness and willingness to install windshield wipers. The staff’s helpfulness extends to providing detailed guidance, explaining repairs, and even contacting mechanics to facilitate diagnostics and repairs. Customers have expressed satisfaction with the quality and pricing of the parts, describing the store as a reliable place for auto needs. The store’s helpful service has made a positive difference, especially for those unfamiliar with auto repairs, and it serves as a recommended alternative when other local shops may not provide the same level of assistance. Overall, O'Reilly Auto Parts in Jacksonville is seen as a friendly, helpful, and trustworthy store that offers good products and excellent customer service.
best ever experience at the Merrill Rd location in Jacksonville! The employee went above and beyond to help me. Keep doing a great job
February 2026
This store is the best in all Jacksonville. The staff is amazing and very helpful. The delivery is the best service we had at our shop. 100% best in town.
February 2026
The best place to get your auto parts because of their service. I used to go to the other auto parts stores until I came to this o Reilly on Merrill rd. Great energy and service, strong recommendation
