U-Haul Moving & Storage at Normandy Blvd offers truck rentals, trailers, and other moving solutions. Customer service is frequently described as good, fantastic, helpful, and professional, with specific employees noted for being kind, quick, and making the experience easy. Many customers report good and awesome experiences. However, there are criticisms about extra fees. Some customers did not care for the extra charges for gas and mileage, noting that the included mileage may not account for all necessary local driving, which is seen as a way to get more money. A specific tip is to fill the gas tank before return to avoid being charged double. The location itself is on a corner with a traffic light, which can make it hard to get in and out with a truck. The business also provides helpful reminders for payments.
This was my second time using this location. Everyone has been courteous with an exceptional level of professionalism. This is a very busy location. The management team here appears to be maintaining a self directed team through effective communications.
May 2025
Jessica the assistant manager was such a huge help. She was very kind and quick. She made my moving experience quick and easy!
June 2024
Quick service for propane on a holiday weekend. Thank you!
