The UPS Store #4509in Jacksonville offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox for all mail and packages, notary, shredding, and faxing. The locally-owned and operated store provides fast and efficient service, with customers often experiencing no wait or only a short line. The store has a good vibe, and the manager has shown a commitment to addressing customer concerns and improving the customer experience. Customers have generally been satisfied with the service, with one reviewer praising the store's employee, The Guy March, for his patience, helpfulness, and friendly demeanor while efficiently assisting multiple customers. Overall, The UPS Store #4509 in Jacksonville is a reliable and customer-focused business that aims to meet the diverse needs of its community.
The 2 gentleman that assisted me were very welcoming. One even went above and beyond to reassure me that he wasthere to help. He helped me find the right size shipping container and got me in and out the store in a timely manner! Joshua-David was most helpful!!
September 2026
ThThe young gentleman that helped me was very helpful, friendly, courteous, great listener and had patience with me and my card not working at first...and got my package to going...Thanks to Joshua-David
August 2026
They had me in and out for a pre-packaged send back. Honestly the enjoyable and friendly conversation I had with the guy working the desk took longer than my drop off and I appreciated it that. It’s really nice to have such a friendly employee to talk to when it’s slow in the store.
