The Verizon store on Roosevelt Boulevard provides an exceptional in-person wireless experience. Customers report excellent, knowledgeable, and patient service from the staff, who are described as kind, helpful, and funny. The consultants offer great deals on phones and plans, helping with upgrades for a wide range of devices including Apple iPhone, Samsung Galaxy, Motorola edge, and Google Pixel models. They provide top-notch help with billing issues, going above and beyond to correct problems and assist with payments. The staff ensures customers do not feel ignored, treating everyone with respect and making them feel like the only person in the store. The overall experience is pleasant, with consultants caring about customer budgets and concerns. Many customers specifically recommend this location for its excellent customer service, noting it is better to visit in person than to handle matters over the phone.
Brandon was a great help with me today he greeted me awesome customer service and helped me get my new phone , he did force me into a Samsung or Apple phone but stayed with my comfort zone and got me a Motorola edge , I recommend Brandon and this store,a+!
March 2025
I came in to get my bill situated. Nick L was more than helpful in this experience! Top notch 5 star service! Would recommend 10/10
March 2025
Amiracle, was super helpful we had problems with our billing and she went above and beyond to make sure it was corrected. Thank you so mucb!
