Cellular Sales, a local Verizon store located at 12230 San Jose Blvd., offers a friendly and helpful in-person Verizon Wireless experience. Customers praise the store’s staff for their excellent customer service, with several reviews highlighting specific employees who go above and beyond. Brandon Esteves is recognized for his patient and knowledgeable assistance, helping customers upgrade phones such as the Motorola edge+ and fixing Bluetooth issues quickly. Pinky is appreciated for her dedication and quick resolution of billing problems, making sure customers leave satisfied. Jasper received high praise for making the process of buying a new iPhone SE smooth, explaining options clearly, setting up accounts, and ensuring everything worked before customers left. The store is also known for offering assistance with upgrading devices, shopping for accessories, and exploring exclusive Verizon services and promotions. Many reviews mention that the staff listens to customers’ needs without pressuring them and provides personalized help. Overall, the store provides a positive experience characterized by professionalism, patience, and genuine care, making it a recommended place for Verizon customers to get help with their phones and plans.
My husband and I upgraded our phones today. Sean was extremely helpful, patient, and courteous. We greatly appreciate the terrific customer service!
March 2025
Brandon did a great job with helping me today with getting a phone , he didn't force me with an apple or galaxy he stuck with my comfort zone and got me a Motorola edge ! Very happy and recommend Brandon and this store! A+
March 2025
Thank you Pinky for your help today! Always nice coming in to see you and your great customer service. Our team always appreciate your hard work and dedication to always being available for us when needed. God bless you always!
