Metro by T-Mobile, located at 1331 State Road 60 E, offers excellent prepaid plans and a variety of 5G phones, including models from Apple, Samsung, and OnePlus. Customers appreciate the friendly and polite staff, particularly highlighting individuals like Jason, who is recognized for his amazing service and helpfulness. Many reviews commend the staff for their respectful and timely assistance, making the shopping experience enjoyable. Additionally, customers have noted the fun and engaging atmosphere created by team members such as Kenny and Milton. With unlimited talk, text, and data plans available, this location is highly recommended for anyone in need of a new phone or service. For inquiries, customers can call (863) 676-2200 or visit the store.
After my daughter broke her phone and the online customer service not being able to help I went to the lake wales location and brandon saved the day! He went above and beyond to help me out. Not only helping me but every customer that walked in he acknowledged and was attentive to their needs. He is a gem, thank you brandon!!!
November 2025
Brandon Oppel is one of the best workers I have had the plessure of receiving his excellent help and skills!
September 2025
Came here locked out of my metro account and Brandon was very helpful and fixed everything for me. Will be back again :)
