The Verizon store in Lake Wales offers a welcoming and safe environment with friendly and efficient staff. Customers appreciate the helpful and patient service, especially when upgrading phones like iPhones, Samsung Galaxy, or Motorola edge+. Many reviews highlight the staff's kindness and willingness to explain new features, making the experience comfortable for all, including older customers. The store is known for its personable employees who go above and beyond, such as delivering phones directly to customers' workplaces and helping them save money on plans. Visitors often leave satisfied, mentioning their likelihood to return and recommend the store to others. The store also provides a variety of wireless accessories, Verizon services, and current promotions. Overall, the Lake Wales Verizon store is highly recommended for anyone needing new phones or assistance with their Verizon plans, thanks to its inviting atmosphere and dedicated customer service.
If anyone needs help ask for Taylor. She listened to what I wanted and got me out in record time. She is quick, efficient and knows her product. She was very attentive to my needs.. Thanks again Taylor.. I am happy.?
July 2024
The store is very inviting. I felt safe here. The employee that I dealt with was very friendly and efficient. If you are looking into doing business with Verizon, and, needing or wanting to go into a retail store, I would highly recommend this store. Two thumbs up for this store!
June 2024
Taylor is the BOMB. So friendly and personable. She got me set up with a new phone when mine went down plus a new watch and somehow managed to save me money!! Even delivered my new phone to me at my job. I am SO pleased with my experience! Thank you a million times over, Taylor
